Operations Supervisor
City of Karratha
Posted 26 days ago
Salary Package: $119,538 per annum plus super
Come for a career and stay for a lifestyle!
Are you ready to step into a pivotal leadership role where your operational expertise meets arts and culture? The City of Karratha is seeking a dynamic, organised, and people-focused Operations Supervisor to lead the day-to-day functions of the Red Earth Arts Precinct (REAP) – a premier cultural hub in the Pilbara. In this hands-on role, you’ll be at the heart of REAP’s customer experience, supervising everything from box office operations to cinema programming, bar and kiosk management, front-of-house staffing, and event coordination. If you thrive in a fast-paced environment, enjoy solving problems, and love delivering exceptional experiences to patrons, this is the job for you
What you’ll be doing:
- Ensure an outstanding customer journey across all REAP events and activities.
- Oversee daily operations including box office, bar/ kiosk, and front-of-house functions.
- Manage and mentor casual and permanent staff; coordinate rosters and training.
- Work closely with hirers and internal stakeholders to deliver seamless events.
- Assist in programming a diverse cinema offering and ensure smooth screenings.
- Uphold standards in safety, compliance, and customer service.
What we are looking for:
- Strong background in event operations, theatre, or venue management.
- Excellent leadership, organisational, and customer service skills.
- Proven experience in supervising staff and managing suppliers/contracts.
- Ability to juggle multiple priorities and think on your feet.
- High attention to detail, with a passion for systems and efficient processes.
- Familiarity with ticketing systems, marketing tools, and cash handling.
- Relevant tertiary qualification (e.g. Events, Arts Management, Communications).
Why join us?
- Be part of an energetic team shaping arts and culture in regional WA
- Work in a vibrant, community-facing role with real impact
- Enjoy a supportive local government environment that values creativity and initiative
- Access professional development and training opportunities
How to Apply:
If you’re ready to be part of our amazing team, we’d love to hear from you! Please click Apply and you will be taken to our online recruitment portal.
For enquiries about this position, please contact the People & Culture team on 9186 8543.
Applications are to be received by no later than 4.00pm, Thursday 16 October 2025.
About City of Karratha
The City boasts a comprehensive working local history collection containing maps, plans, documents, photographs, newspapers, ephemera and oral history recordings. These are housed at the Karratha Public Library.
The purpose of Economic Development is to build up the economic capacity of the City of Karratha to improve its economic future and the quality of life for all.
It is a process by which the City will liaise with the public, business, government and not-for-profit sector partners collectively, to create better conditions for economic growth and employment generation.
Source: This is an extract from the company's own website.
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