About this opportunity

As a Care Manager, you will play a pivotal role in ensuring the highest quality of care for both potential and existing clients.

You will lead and coordinate all activities related to client care. This role requires you to manage the overall client experience, working closely with our dedicated office team to ensure seamless service delivery.

Based in our Coffs Harbour office, you will champion the best interests of our clients while driving the achievement of our business goals.

Why join us?

$83k salary + super + $15k Car Allowance

Full time permanent position based out of our Coffs Harbour office.

A role where you aren’t chained to a desk and will be out in the community meeting with clients and their families

Make a meaningful impact in the lives of seniors in your community

Key Responsibilities

Build trusting relationships with prospective and existing clients, their families, and representatives.

Conduct regular quality assurance visits (in person or via phone) to monitor care, address changing needs, and recommend additional services as required.

Collaborate with clients, families, Caregivers, and other stakeholders to ensure care plans remain aligned with evolving needs and preferences.

Maintain strong local knowledge and networks by staying informed about community services and engaging with health providers and referral sources to promote available support options.

About you

Tertiary qualification in a health-related field is desirable (e.g. social work, allied health, community services)

Experience in Aged Care or Disability is required

Strong organisational skills with the ability to manage time effectively, multitask, and adapt to shifting priorities under pressure.

Excellent written and verbal communication skills, with accurate data entry and proficiency in Microsoft Office.

Must hold a valid Australian Driver’s License and be comfortable travelling as required