Ulti-Mech is growing in Newman, and we’re looking for someone to support our front-of-house team as a Service Advisor.

You’ll be FIFO from Perth on a 3:1 roster, or residential in Newman.

What You’ll Be Doing

Liaising with customers, management, and technical staff.

Convey all customer requirements and concerns to the workshop accurately.

Managing the daily inflow of repair orders and invoicing.

Possess the ability to on-sell work to customers and advise on future maintenance requirements.

Ordering of parts and scheduling bookings for customers.

Maintain the highest levels of customer satisfaction.

Supervise the effective operation of the workshop and ensure that all staff are supported and able to meet KPIs and sales targets.

Meeting set KPI's and targets.

Maintaining a sound knowledge of brand products and services.

Maintaining a clean working environment for staff and customers.

What You’ll Need

Previous experience in managing an automotive service centre or equivalent and a proven track record in sales within the automotive industry is an essential.

Vibrant personality with a 'can do' attitude.

Willingness to learn and grow.

Extensive knowledge of the automotive industry.

Excellent managerial skills.

Outstanding customer service skills.

C-Class drivers licence.

Why Work With Us

Full-time role with steady hours and immediate start.

Supportive team and strong systems.

Clean, well-equipped workshop.

How to Apply

Email your resume to [email protected] and a short note telling us why this role caught your eye.

Subject line: “Service Advisor – Newman”