About the role

Our Therapy Services team is seeking 1–2 casual Therapy Schedulers to provide vital backfill support during periods of unplanned leave, helping us maintain the delivery of high-quality services to our community.

As a Therapy Scheduler, you'll coordinate and manage therapy service delivery by ensuring the right staff are in the right place at the right time. This role is central to maintaining smooth operations and excellent service outcomes. You'll optimise staff resourcing, maintain accurate scheduling data, and build strong relationships with both internal and external stakeholders to support seamless service delivery.

Key Responsibilities

• Coordinate and maintain efficient schedules to meet customer outcomes
• Ensure accurate data entry and system maintenance
• Match appropriately skilled staff to customer needs
• Collaborate with team members and stakeholders to resolve rostering challenges
• Support continuous improvement and quality assurance initiatives
• Assist with administrative duties as directed by Therapy Services management

Casual Position | 📍 Based in Coolbinia

About You

We're looking for someone who brings:

• Experience working in a similar scheduling or coordination role
• Strong communication and interpersonal skills
• Ability to work flexibly and independently within tight timeframes
• Advanced organisational, time management, and problem-solving skills
• Proficiency in Microsoft Office, customer management and scheduling systems
• Right to work in Australia
• Required checks (NDIS Worker Screening, National Police Clearance, drivers licence, COVID vaccination)

At Ability WA, we care about finding the right fit. Even if you don't meet 100% of the selection criteria, we encourage you to apply.

Benefits

• Increase your take-home pay with non-profit salary packaging benefits up to $18,550
• Access to an employee assistance program
• Be part of a genuinely supportive team culture

How to Apply

Click apply to submit your application. We’re shortlisting immediately, so we would love to see your application as soon as possible.

For questions, contact: Kira Sparrow (Therapy Scheduling Coordinator) 📧[email protected]

Ability WA is committed to empowering all people to realise their abilities and thrive in their communities. We embrace the unique strengths of every person within our organisation and welcome people of all backgrounds, abilities, sexual orientations, gender identities, ethnicities and cultures as we continue to grow our diverse workforce.

We reserve the right to extend or withdraw this advertisement prior to the closing date.

Ability WA focuses on sourcing high calibre candidates through direct recruitment campaigns. Please do not send unsolicited agency CVs or contact Ability WA staff regarding unsolicited CVs.