Advanced Lock & Key is a customer focused, family owned locksmith business located in Wangara with over 25 years experience assisting our WA community. We have an opportunity for a highly motivated and well organised full time Job Scheduler to join our busy team.

The position will include booking jobs, co-ordinating tradesmen & various administration duties. The successful applicant will need to have 1-2 years experience in a similar role. Experience with job scheduling software & MS Office suite will be an advantage. We are looking for a friendly person who works well in a team, has a strong customer service focus, and takes pride in producing a high standard of work. This is a rewarding role with full training and ongoing support provided in our supportive, experienced office environment.

Please contact us to confidentially discuss this opportunity further.

Main duties:

Be first on the phone to customers for inquiries and job bookings.

Manage the primary email and distribute emails for action.

Job entry, scheduling & management of daily job runs for mobile locksmiths.

Liaising with customers regarding job requirements and progress.

Ensuring jobs are completed to meet required KPI targets.

Maintaining customer job portals & general administration duties.

Applicant requirements:

Must have 1-2 years experience in a similar role (locksmith industry an advantage).

Excellent communication and customer service skills.

Strong computing experience with outlook, word & excel.

Proficient data entry skills with good attention to detail.

Able to problem solve and prioritize duties when under pressure.

A sound knowledge of the Perth metro area.

Must be able to work in a team.

Be honest and reliable.

Be willing to undergo a police clearance if successful.

Must have full Australian Work Rights.

We offer you:

Full time Position - Monday to Friday, hours to be discussed at interview.

Uniform.

Hourly rate to be discussed at interview.

Start date to be agreed for the successful applicant. Available for immediate start.

Please email resume & cover letter through seek. Please ensure you provide a minimum of 2 work related referees on your resume. We look forward to hearing from you.