Join our team at Uniting Communities, where our dedication to people shapes everything we do.

We're currently seeking an Administrator Support Officer to join us on a 8-month Fixed Term Full-Time contract. In this role, you'll provide administrative support to our Allied Health team, providing exceptional service to clients, families, and stakeholders across phone, email, and in-person interactions.

As part of the Allied Health team, you will play a vital role in keeping our services running smoothly, with responsibilities spanning customer service, appointment scheduling, referral management, and general administrative support.

Key Responsibilities :

• Be the first point of contact for all client enquiries, appointments, and referrals
• Deliver high-quality, empathetic customer service via phone, email, and face-to-face
• Schedule client appointments, manage group calendars, book rooms, and coordinate cancellations
• Monitor inboxes and triage referrals
• Maintain accurate and up-to-date client records
• Process financial transactions, including petty cash, invoicing, and credit card reconciliations
• Provide general administrative support including document preparation, meeting minutes, mail handling, and office supply management
• Assist in travel bookings and staff onboarding support
• Work collaboratively across the broader administration team to meet service needs

In order to be successful in this role, you will possess the following

• Previous experience in a front-line customer service or administration role, ideally within health or community services
• Excellent communication and interpersonal skills with a customer-first mindset
• High attention to detail and strong organisational skills
• Confidence in managing competing priorities and working in a fast-paced environment
• Experience using databases such as TCM or other case management systems is desirable
• Ability to handle sensitive information with confidentiality and professionalism
• A collaborative team approach with a willingness to support others across the service

About Us

Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.

About the Benefits

• In addition to your salary you can package up to $15,900 per year pre tax and additionally a $2,650 Meals and Entertainment card.
• To see how this could potentially benefit your take home pay, visit our salary packaging provider - Access Pay
• Paid Maternity Leave
• Early Intervention Physio Program
• Discounted Private Health Insurance

Check out our additional benefits at www.unitingcommunities.org

How to apply

We’d love to hear from you!

Please submit your application as soon as possible, as we'll review applications on an ongoing basis.

Finally, please note Uniting Communities takes the safety of children, young people, and vulnerable adults seriously. Successful candidates must adhere to our code of conduct and undergo relevant pre-employment checks.

UC acknowledges that community members—particularly Aboriginal and Torres Strait Islander peoples, culturally diverse individuals, gender-diverse people, people with disabilities, older people, and those who have experienced social factors, including a history of living in out-of-home care—have valuable experiences to offer. Please contact us if you have questions about your suitability for a role, because we want you here.