
SERVICE PORTFOLIO MANAGER | HVAC
Roc Consulting
Posted 13 days ago
- Experienced HVAC expert wanting to work off the tools?
- Convenient, inner northside Brisbane location
- Diverse role quoting, managing customers, reviewing projects, developing Junior techs
- Up to $130k salary + vehicle + bonuses
The Company
Our client is a well-established air conditioning specialist providing installation and maintenance of HVAC systems across residential and commercial projects throughout Brisbane and surrounding regions. With a large team of qualified technicians supported by strong back-office operations, they are known for their professional service, excellent company culture, and strong leadership.
The Role
This is a senior, office-based position overseeing the delivery and execution of HVAC installation and maintenance projects. It is not a people management role, but instead focuses on operational support, project oversight, and customer liaison.
Key responsibilities include:
- Estimating and quoting projects
- Reviewing and approving technician reports and timesheets
- Providing phone and site-based support to technicians
- Liaising with clients and delivering excellent customer service
- Managing and resolving escalated issues
- Planning and scheduling labour resources
- Monitoring timelines and ensuring project completion
- Providing feedback to management
The Benefits
- Salary package up to $130k + super + vehicle + fuel card
- Off-the-tools role - ideal for an experienced HVAC technician seeking a less physical position
- Strong leadership and positive team culture
- Convenient office location in Brisbane's inner-north
- Ongoing training and career development opportunities
- Long-term job security with a stable and growing business
The Candidate
The successful candidate will have:
- A background as a qualified HVAC technician with strong technical knowledge
- Excellent communication skills to work with both clients and technicians
- Strong organisational and problem-solving ability
- Proficiency with computer systems and CRM platforms (experience with AroFlo or similar highly regarded)
Please apply! OR for more information or a confidential discussion, please contact Oliver on (07) 3172 1275.
About Roc Consulting
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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