The Executive Manager, Business Services is responsible for leading the delivery of business services to the region including planning; governance; infrastructure, fleet and equipment planning and management; financial and management accounting; human resource management; health and safety; and delivery of a wide range of business support services including general administrative support.

The role will provide a high level of strategic support to the regional Assistant Commissioner in delivering organisational reform outcomes, contributing to the overall future direction of the QAS and ensuring quality, timely and appropriate pre-hospital care and transport services are provided to the Queensland community within the region.

Key responsibilities:

• Lead and strategically manage all aspects of the business services functions within the region to meet QAS operational service delivery needs and business objectives.
• Ensure the provision of high-quality fleet, equipment and infrastructure planning and management services to regional managers and staff, including monitoring, reporting, advice, support and compliance functions to enable effective operational service delivery and to meet changing operational demands.
• Ensure the provision of high-quality financial management and accounting services to regional managers and staff, including planning, monitoring, reporting, advice, support and compliance functions to enable effective operational service delivery and ensure financial and business objectives are met.
• Ensure the provision of high-quality human resource and health and safety management services to regional managers and staff, including planning, monitoring, reporting, advice, support and compliance functions to enable effective operational service delivery and ensure workforce management and health and safety priorities are met.
• Ensure the provision of timely and effective workforce planning services to regional managers and staff, including planning, reporting, advice, support and compliance functions to enable effective and efficient operational service delivery that meets community demand.
• Ensure the provision of high-quality business services including planning, governance, risk management, procurement and general administrative support to regional managers and staff to support operational service delivery.
• Develop and maintain productive, professional relationships within the QAS, Queensland Health, other public sector agencies and emergency service organisations, and represent the QAS in the media as required.
• Liaise with stakeholders including Local Ambulance Committees (LACs) and operational managers regarding business services.
• Develop and implement high quality governance processes which meet all applicable legislative and organisational compliance requirements, ensuring a focus on continuous improvement.

Job Ad Reference: QLD/663328/25

Closing Date: Tuesday, 14th October 2025