Equipe Advisory is a boutique accounting and advisory firm committed to excellence in client service. We pride ourselves on delivering high-quality outcomes with a personal touch. We’re seeking a professional and motivated Client Service Officer to join our growing team and play a key role in supporting our clients and staff.

This role is more than reception — you’ll be a key part of our team, ensuring client service commitments are delivered and supporting our directors, managers, and staff with day-to-day administration and projects. You’ll also play an important role in onboarding new clients and ensuring their experience with us is smooth from day one.

What you’ll be doing:

Being the first point of contact for our clients — greeting visitors, answering calls, and managing our reception.

Coordinating and scheduling client meetings.

Managing incoming/outgoing correspondence, including ATO and ASIC documents.

Assisting with client onboarding and maintaining accurate client records.

Supporting the team with document preparation and database management.

Assisting with operational projects and contributing to process improvements.

Maintaining office supplies and ensuring the front of house runs smoothly.

What we’re looking for:

A professional, friendly, and proactive communicator who enjoys building client relationships.

Strong attention to detail and organisational skills.

Confidence in using Microsoft Office.

Experience with Xero Practice Manager (XPM) or similar practice management software would be an advantage — but we’re happy to train the right person.

Someone who thrives in a team environment but can also take initiative.

Previous admin or reception experience (professional services experience is highly regarded but not essential).

Why join us?

Be part of a professional, supportive, and friendly team.

Enjoy our current modern office in the Adelaide CBD, with a planned relocation to a brand-new Unley office in December 2025.

Opportunities to learn and grow with ongoing training and development.

Work with a firm that values both excellence in client service and work-life balance.

How to apply
If this sounds like the right fit for you, we’d love to hear from you. Please apply with your CV and a short cover letter via Seek.

Application screening will commence immediately with applications closing Sunday 12th October 2025