Administrative Officer
North West Hospital and Health Service
Posted 13 days ago
North West Hospital and Health Service (HHS)
- Unique locations
- Friendly communities
- Regional, rural and remote $$$ incentives
Causal position available
Working with us
Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
PLUS access to the Training, Education and Professional Development Incentive funds if eligible.
Normanton Hospital and Community Health provides care for patients from Normanton, Karumba, surrounding towns, stations, and vessels in the lower gulf. Services include Accident & Emergency, general inpatient care, outpatient and visiting specialist clinics, delivered in collaboration with community health and local providers. Normanton offers a true outback lifestyle, with access to everyday amenities, sports, outdoor recreation, and social activities.
About the role
As our Administration Officer, you'll be the first point of contact for patients, staff, and visitors, while keeping our hospital operations running seamlessly. In this role, you will:
- Provide reception and administrative support, including phone, email and face-to-face enquiries.
- Manage patient registration, admissions, discharges, and specialist clinic records.
- Assist with patient travel documentation and appointment bookings.
- Support cash handling, mail, stock control, and office equipment use.
- Maintain confidentiality, records management, and data entry accuracy.
- Contribute to patient safety, quality improvement, and workplace health and safety.
- Work collaboratively as part of a supportive hospital team.
Requirements
- C Class Motor Vehicle Licence.
- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
- A period of probation may apply.
Interested?
Download the Role Description for further information and application / interview preparation.
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-MI663722
Contact: Katherine Stock on (07) 4745 2100.
Applications close: Monday, 27 October 2025.
About North West Hospital and Health Service
Our vision
Healthier Queenslanders.
Our purpose
To provide leadership and direction, and to work collaboratively to ensure the health system to deliver quality services that are safe and responsive for Queenslanders.
Our responsibilities
The Department of Health's role include:
1.providing strategic leadership and direction for health through the development of policies, legislation and regulations
2.developing statewide plans for health services, workforce and major capital investment
3.managing major capital works for public sector health service facilities
4.purchasing health service delivery
5.supporting and monitoring the quality of health service delivery
6.delivering specialised health services, providing ambulance, health information and communication technology and statewide health support services.
Hospital and Health Services are independent statutory agencies responsible for their own strategic plans.
Our strategic objectives
1.Supporting Queenslanders to be healthier: promoting and protecting the health of Queenslanders
2.Enabling safe, quality services: delivering and enabling safe, clinically effective, high quality health services
3.Equitable health outcomes: improving health outcomes through better access to services for Queenslanders
4.High performance: responsive, dynamic and accountable management of the department, and of funding and service performance
5.Dynamic policy leadership: drive service improvement and innovation through a collaborative policy cycle
6.Broad engagement with partners: harnessing the skill and knowledge of our partners
7.Engaged and productive workforce: foster a culture that is vibrant, innovative and collaborative
Source: this is an extract from the company’s own website.
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