Sales Coordinator & Reception Administrator Western Sydney Head Office | Up to $85k + Super - Full Time Role

The Company:

With over 20 years of industry leadership, this Australian-owned waste management business is built on family values, reliability, and a strong customer-first ethos. Servicing commercial, industrial, and residential clients, the company is known for its prompt service, environmental responsibility, and regulatory compliance. Backed by a modern fleet and a dedicated team, it continues to set the benchmark for safe and efficient waste handling.

The Position:

We're currently seeking a Sales Coordinator with reception and administrative responsibilities to join our Western Sydney Head Office. This is a dynamic, front-facing role that blends customer service, sales support, and office coordination.

You'll be the first point of contact for clients and visitors, while also supporting the internal sales and operations teams with quotes, scheduling, and CRM updates.

This role suits someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and brings a proactive, solutions-focused mindset to every task.

Key Responsibilities:

• Manage inbound calls, emails, and reception duties with professionalism and warmth
• Support the sales team with quoting, client follow-ups, and CRM updates
• Coordinate with operations and scheduling teams to ensure service delivery
• Assist with general office administration, including filing, invoicing, and reporting
• Maintain accurate records and ensure compliance with internal processes
• Liaise with clients and vendors to resolve queries and escalate issues where needed
• Contribute to a positive team culture and uphold the company's service standards

The Package:

For the right candidate, we're offering:

• Salary of up to $85k per annum
• Superannuation
• A supportive team environment with long-term career potential

The Candidate:

We're looking for someone with:

• 3+ years' experience in a sales support, customer service, or admin role
• Strong communication skills and a professional phone manner
• Solid IT capabilities, including Microsoft Office and CRM systems
• Ability to multitask and stay organised in a busy office setting
• A proactive attitude and willingness to learn the waste services industry
• Prior experience in waste, logistics, or service-based industries is highly regarded

If this sounds like you, apply below or call Ian on (07) 3172 2086 for more information. You can also follow us on Facebook to stay updated on other opportunities: ROC Consulting Group Facebook or visit www.rocconsulting.com.au