About the Company

This renowned Australian fashion brand has built an iconic status through its commitment to quality, sophisticated style, and a truly elevated customer experience. Behind the scenes, the culture is supportive and professional, with a strong focus on empowerment, coaching, and leading with courage to drive results.

What’s the role all about?

In this role, you’ll be responsible for leading the largest flagship store in Victoria! Through clear leadership and strong operational discipline, you will drive commercial success while fostering a high-performing team culture. The store operates at a high volume, so we’re looking for someone who can balance priorities, coach on the floor, and maintain impeccable standards.

Key responsibilities

• Lead and motivate a large, multi-level retail team to exceed sales and KPI targets.
• Drive commercial outcomes through exceptional customer service and client relationship building.
• Coach and develop team members with regular feedback, fostering a culture of growth and accountability.
• Manage all store operations with precision, including stock control, visual merchandising, and compliance.
• Ensure smooth and efficient store functioning through clear delegation and follow-up.
• Foster a positive and productive team environment where performance is celebrated.

You’ll bring…

• Previous experience as a Store Manager in a high-volume, premium retail environment.
• Confidence in managing large teams with multiple leadership layers.
• A resilient, mature, and solutions-focused approach to leadership and problem-solving.
• Strong operational ability, particularly in rostering, stock management, and loss prevention.
• A hands-on leadership style, with the ability to coach on the floor and drive performance.
• A passion for delivering exceptional customer experiences and achieving team goals.

Important details

• Roster: Tuesday - Saturday
• Salary: $75,000 - $80,000 base salary + Super + Retail Incentive Scheme
• Bonuses: Monthly & seasonal bonus potential for hitting store and productivity targets
• Discounts: Generous staff discount of up to 50% across multiple brands

This is an urgent opportunity, so don’t delay! If you're ready to lead one of Melbourne's most exciting and high-traffic stores, apply now or call Isabella on 0455 178 849 for a confidential chat.