Led by individuals with firsthand experience of disability, My Supports is a national organisation with a strong commitment to empowering communities. With teams across Australia, our staff share a vision of delivering meaningful, person-centred supports that make a real difference in the lives of individuals with disabilities.

The Role

Our model of service delivery hinges on the pivotal role of Neighbourhood Team Leaders, who act as a bridge connecting clients to their local communities.

Based in Lismore, Ballina and surrounds, NSW, this role would suit an experienced Supports Coordinator looking to broaden their skillset to Team Management. Taking on a number of existing clients, this role would also have a focus of growing the client base in the local community.

This role will suit someone who is looking for Full Time. We are open to discussion about flexible working hours to suit the right candidate.

Fully remote but based in the local community, this role will work from home as they are the beacon of local knowledge for our clients, connecting people to local services. Your role will include client outreach and growth, providing client support, ensuring quality and safeguarding, and fostering the development of your team.

Key responsibilities include:

Supporting clients to achieve their goals through strength-based and person-centred planning.

Coordinating NDIS packages and fostering meaningful community connections for clients.

Rostering, leading and inspiring a team of local Support Workers to deliver exceptional services.

What We’re Looking For

You are:

Passionate about making a difference, with experience in disability support or the NDIS.

A natural leader and communicator, able to inspire your team and build strong connections with families, stakeholders, and the broader community.

Organised and tech-savvy, with solid administration and IT skills (e.g., Microsoft Office).

Experienced in support coordination and committed to person-centred approaches.

Dedicated to fostering diversity, equity, and inclusion in everything you do.

Perks & Benefits

Flexible working options: community-based with opportunities to work from home.

A unique blend of local and national focus: enjoy the support of a national organisation while staying connected to your community.

Values-driven culture: Be part of a supportive team that celebrates diversity and empowers individuals.

Great Employee benefits: Discounted Gym Membership, corporate banking partnerships and Novated Leasing and more.

Commitment to Diversity Statement

We celebrate diversity and welcome applications from people of all backgrounds, including individuals with disabilities. We are dedicated to creating an inclusive environment where everyone feels supported to thrive. Reasonable adjustments can be made throughout the recruitment process to ensure full participation.

Apply today

If this sounds like the opportunity you’ve been waiting for, don’t hesitate – apply today via the link provided or on our website. For further information, contact Tamara Vidler – Support Coordination Team Lead NSW South via email [email protected] (Please apply via the link; resumes sent directly to this email will not be accepted.)

Pre-Employment Screening

As part of our commitment to safeguarding, successful applicants will be required to provide:

NDIS Worker Screening Check

NDIS Orientation Certificate

Current Drivers Licence

Comprehensive Car Insurance

Working With Children Check