About the Opportunity

The Community Support Officer directly reports to the Community Health Programs Manager and is accountable to the Community Health Programs Manager, and is responsible for supporting of social and emotional wellbeing (SEWB) programs and services throughout the funded service catchment at Puntukurnu Aboriginal Medical Service (PAMS). As a member of the SEWB team, the position incumbent works with individuals and families to implement and evaluate wellbeing initiatives with the aim of enhancing individual and community resilience. The position advances principles of self-determination, equity and access alongside funded PAMS programs including: Tackling Indigenous Smoking, Environmental Health, Patient Assisted Transport and Disability Support (NDIS).

About You

To be considered for this position, candidates must be able to clearly demonstrate their ability to meet the below Essential Selection Criteria:

Demonstrated client-focused approach in service provision with genuine understanding of factors affecting the social and emotional well-being of Aboriginal and Torres Strait Islander people within our communities;

Communicate, consult and liaise with relevant professionals, clients, staff and community members to achieve identified organisational objectives and goals;

Demonstrated understanding of the unique issues effecting and impacting upon the health of Aboriginal children and families;

Sound written and verbal communication skills with Aboriginal people and stakeholders;

Demonstrated ability to work independently and collaboratively in a team to achieve agreed goals and deadlines;

An ability to work, reside and travel independently in a remote region;

Ability to work as part of a multidisciplinary team, as well as independently when required; and

Demonstrated ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander peoples.

In addition to the above, the desirable criteria are:

The person identifies as Aboriginal and/or Torres Strait Islander and is acknowledged as such by their community;

Experience in a Social & Emotional Wellbeing environment directing and delivering services; and

Understanding of the principles of primary health care and the model of Aboriginal Community Controlled Health Service.

About the Benefits

While you will face diverse new challenges in the role, you will also enjoy an attractive remuneration package including a base salary of $73,169.81 - $83,964.04 per annum plus superannuation. You'll also gain access to generous salary packaging options, which will greatly increase your take home pay. In addition, you will have access to a number of fantastic benefits including:

Flexible working arrangements

5 weeks’ annual leave + 17.5% leave loading

Mobile Phone allowance

Power subsidy in accordance with the PAMS Employee Remuneration Policy

Support to further invest in your career through additional training + study leave options

Employee Assistance Program

Retention Initiatives in accordance with the PAMS Employee Remuneration Policy

This position offers the opportunity to work closely with remote Aboriginal communities and make a drastic impact to the health and well-being outcomes of these communities.

PAMS operates five sites, supported by a range of clinicians, community health workers and other ancillary workers. Although the successful candidates will have a substantive location (Newman) they must be prepared from time to time to work across any one of these sites should they be required.

PAMS operates in some of the most remote parts of Australia and staff are required to be proficient at driving a 4WD vehicle and willing to fly in light aircraft.

About the Organisation

PAMS is an Aboriginal Community Controlled Health Service providing holistic and culturally secure primary healthcare to the Martu people across Newman and the remote communities of Jigalong, Parnngurr, Punmu, and Kunawarritji. We are committed to improving the health and wellbeing of our people by delivering high-quality, culturally appropriate services.

Living in Newman WA

Living and working in Newman offers a unique opportunity to experience life in the heart of the Pilbara. Surrounded by stunning red earth landscapes and close to iconic natural attractions like Karijini National Park, Newman is a vibrant inland town with a strong community spirit. While it’s remote and not coastal, residents enjoy a relaxed, outdoor-focused lifestyle with essential amenities like supermarkets, schools, healthcare services, and sporting facilities. Summers can be very hot, and travel to major centres requires planning, but many people find the lifestyle deeply rewarding, forming lasting friendships and enjoying a slower, more connected way of life. If you’re adaptable, community-minded, and open to new experiences, Newman offers an unforgettable chapter both personally and professionally.

YouTube video: Newman: A Gateway to Adventure in the Australian Outback

How to Apply

If you are passionate about supporting community-led organisation, we encourage you to apply.

Please submit:

A cover letter (max 1 page) addressing your suitability

A current CV with two referees

Note: Shortlisting for this position will commence immediately. PAMS reserves the right to appoint an applicant to this role prior to the closing date.

Contact People & Culture at [email protected] for more info.