About Us

Shelly Swimming School, established in March 2007, has built a strong reputation as a well-organized and respected swim-coaching facility through years of dedication to excellence. Recently, we’ve expanded with a new location at Thornleigh, branded as ALL1N Shelly Swimming, to continue delivering high-quality swim instruction.

As we transition into the Shelly Swimming Club, we are looking for enthusiastic, committed, and qualified Swim Teachers and Coaches to join our team. This is an exciting opportunity to be part of a growing club that fosters community and excellence, providing members of all levels—from beginners to competitors—a supportive environment to develop their skills.

The Role

As our Admin, you’ll be the go-to person for handling class bookings, communicating with parents, and helping to keep everything running efficiently. You'll play a big role in making sure our customers feel looked after and well-informed, and that every swimmer is in the right class at the right time.

This is an amazing opportunity to be part of a Swimming School that continues to expand and currently operates out of various venues including; North Parramatta, Thornleigh, Sydney Grammar, St.Ives, Abbotsleigh Girls, Wahroonga and St Edmunds, Wahroonga.

Key Responsibilities:

Be the main point of contact for parents—whether it’s answering questions, helping them choose the right class, or rescheduling sessions

Book children into swim classes and manage schedules, waiting lists, and cancellations

Keep student records accurate and up-to-date (attendance, class changes, payments, etc.)

Communicate clearly with both the admin team and instructors to make sure everyone is on the same page

Help with general office tasks like data entry, emails, printing class lists, and organizing information

Monitor and follow up on customer feedback to support high levels of customer satisfaction

Provide front-desk support during swim class hours—welcoming families and helping with any on-the-spot issues

What We’re Looking For:

Someone who’s friendly, approachable, and enjoys talking to people

Great communication skills, both written and verbal

Organized and able to handle multiple tasks at once without getting overwhelmed

Comfortable using computers and admin tools like spreadsheets, email, and booking software (training provided if needed)

A proactive attitude—someone who’s always looking to help and improve things

Experience in admin, reception, or customer service is a bonus, but not essential

Location:

17 Sefton Road Thornliegh

We have five branches (North Parramatta, Wahroonga Abbotsleigh Aquatic Centre, Sydney Grammar School, Pymble, and Thornleigh so must be able travel to different schools)

Requirments

First Aid & CPR certification

Working with Children Check (WWC)

Strong communication skills

Flexible availability

Weekend and after school hour shifts

Please click the APPLY button or send your CV and Cover letter to [email protected]. CV can be delivered in person or emailed and must be in Word Format.

Contact:

Mobile(preferred): 0413 784 935

Email: [email protected]