We are partnering with a QLD Govt Dept to source a Dynamics 365 Business Analyst (Functional Consultant). The Business Analyst will be responsible for the collation of requirement into user stories for system changes as defined by the project and other responsibilities as necessary. This is an initial 6-month contract with extension possible. The role is hybrid however you must be able to attend the CBD based office for the first month and you must be located in Brisbane.

Responsibilities:

Requirements Gathering: Collaborate with stakeholders to understand and document business needs.

Process flows: Develop clear and structured process flows to support solution design and decision-making.

User Stories: Creating/ Updating existing stories to make them ready for build as per dynamics/power platform project requirements.

Ensure all documentation is accessible and understandable for the broader team.

Act as a liaison between business users and technical teams

Collaborate with Solution Architect, Design Team & Developers

Understanding of agile methodologies and experience working in cross-functional teams to deliver business outcomes.

Testing and Validation: Conduct smoke testing or otherwise to ensure solutions meet requirements and perform as expected.

Training and Support: Provide training and ongoing support to end-users

User story lifecycle management: Manage project boards, dashboards, sprint deliverables.

Knowledge and Experience:

Strong analytical skills to translate business needs into effective CRM requirements.

Knowledge of Microsoft technologies and development tools, especially for D365 / Power platform.

Knowledge of Power Automate Flow creation and management.

Strong problem-solving skills, attention to detail, and the ability to collaborate effectively.

Familiarity with Business Analysis Body of Knowledge framework and its application in business analysis practice.

If you are interested in this opportunity, please apply online now for the attention of Rachel Viney.