Rates Officer
$83,600 – $88,678 pa + Superannuation
Full time

About us:
The City of Belmont is a Tier 1 council that proudly offers its residents and visitors facilities, services, events, spaces and plans for the future, enabling the community to live, work and play in healthy, efficient, safe and sustainable ways. The City of Belmont boasts spectacular views of the Swan River, proximity to the Perth Central Business District, has state-of-the-art facilities at the Belmont Library and Museum Hub, plentiful multipurpose parks, and includes Perth Airport’s Domestic and International terminals within its boundaries.

The City of Belmont offers employees free onsite parking, easy access to public transport, great end-of-trip facilities, purchased leave, a co-contribution to superannuation, and other great employee benefits.

About the role:
Are you a detail-driven, energetic professional ready to bring innovation and enthusiasm to your next challenge? The City of Belmont is seeking a Rates Officer who thrives in a fast-paced environment and is passionate about delivering exceptional service to our vibrant community.

As part of our Corporate & Governance Division, you’ll play a key role in maintaining vital property and rating systems, supporting pensioner rebates, and liaising with customers and agencies to ensure smooth operations. This is your chance to contribute to a team that values integrity, innovation, teamwork, leadership, and people focus.

What You’ll Do:

Collaborate with a supportive team to drive innovation and continuous improvement.

Maintain and update property databases with precision and care.

Support the levy of interim rates and issue notices.

Administer pensioner/senior applications and calculate rebates.

Liaise with ratepayers and debt collection agencies with professionalism and empathy.

Provide top-tier customer service.

About you:
To be successful in this role, you will have a background in Rates and have great communication, conflict resolution and time management skills.

You will bring a positive attitude and good work ethic to the role. Your proactive mindset and a passion for finding efficiencies in systems and processes will be well regarded.

The ability to communicate with a wide range of people and groups is essential to ensure the delivery of high-level customer service.

You will be well versed in a wide range of systems from the Microsoft Suite to Enterprise systems and databases.

Essential Selection Criteria

Previous relevant experience in a Rating environment.

Well developed interpersonal and conflict resolution skills with a wide range of people and groups to ensure delivery of a high level of customer service.

How to apply:
By clicking the ‘apply’ button, you will be directed to the City of Belmont’s employment page, where you can access the position description. Please enter your details, upload your current resume and cover letter. Please complete the questionnaire, then submit your application.

Applications close: 5:00 pm, Friday, 10 October 2025.

Please note: Applications are considered as they are received, and interviews will be arranged accordingly. The City reserves the right to close adverts early; early applications are encouraged.

The City of Belmont is an equal opportunity employer dedicated to diversity in the workplace. We provide merit-based employment opportunities to people without regard to race, gender, ethnicity, disability, age, religion or sexual orientation. We encourage applications from an Aboriginal and Torres Strait Islander heritage, people with disabilities, and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Belmont. If you require additional support or adjustments regarding interview arrangements, please advise in advance.

For more information on eligibility requirements and to apply for this position, please visit www.belmont.wa.gov.au. Further assistance with your application is available by phoning 08 9477 7217