Job Title: Scheduler (Electrical Compliance).

Position: Full time

$70,000 - $85,000 + Super PA

To be considered for this role, you must reside in Perth and have experience in scheduling field staff.

About the Business:

We are a small but growing Western Australian business specialising in electrical testing & tagging, thermal imaging, and fire equipment servicing. We pride ourselves on our great team culture, where hard work and commitment are recognised and rewarded.

About the Role:

We’re looking for a dedicated and organised Scheduler to join our team. In this role, you will coordinate the daily operations of our 7-10 technicians. You’ll be the go-to person for both clients and technicians, making sure jobs are well-prepared and everyone has the right information to deliver safe, high-quality service. We’re looking for someone with proven scheduling experience who can add value and introduce new ideas as our business continues to grow.

Key Responsibilities:

· Develop and maintain schedules for field technicians to ensure operational efficiency.

· Match jobs with technician skills, locations, and client requirements.

· Ensure follow-up visits and repeat testing are booked within the required Australian Standards compliance timeframes.

· Be the first point of contact for scheduling enquiries from clients and technicians.

· Confirm bookings, obtain and communicate access requirements, order parts and issue updates in a professional and timely manner.

· Support technicians with schedule queries and job preparation requirements.

· Prepare accurate job cards with site-specific details including arrival timeframes, site contacts, estimated assets, PPE, and safety requirements.

· Maintain accurate administrative records and ensure compliance with internal procedures and external legislation.

· Record improvement opportunities in the company’s Improvement Register and follow up as required.

· Contribute to maintaining high standards of safety, quality, and environmental compliance.

· Provide administrative support to other areas of the business as required, in alignment with company procedures.

· Look for opportunities to improve how we schedule and deliver work.

Requirements:

· Demonstrated experience in scheduling, coordination, or administration (field-service environment desirable).

· Strong organisational and time management skills with the ability to manage multiple priorities.

· Excellent written and verbal communication skills, with a professional phone manner.

· Proficiency in Microsoft Office Suite; experience with ServiceM8 or similar field service software is a bonus but not essential.

· Attention to detail and ability to work independently with minimal supervision.

· Understanding of WHS, quality, and compliance practices desirable.

· Current Australian driver’s licence.

· Current National Police Clearance (or willingness to obtain).

· Medical clearances may be required to confirm fitness for work.

· Ability to work independently and manage time effectively.

· Sound knowledge of the Perth Metropolitan Area

· Looking for long term employment

Work Schedule:

- Monday to Friday. 7am - 3pm. No weekends.

Why Join Us:

- Be part of a small, supportive team where your contributions are valued.

- Opportunity to make an impact and bring innovation to our scheduling processes.

- Enjoy a supportive work environment in an exciting growth phase.

If you are a motivated, organised, honest and reliable individual with a passion for scheduling and customer service, we would love to hear from you. Apply now to become a vital part of our and growing team!

How to Apply:

Please send your resume and a cover letter detailing your relevant experience.