About the business

For over 60 years, Soklich & Co. Jewellers has been known for excellence in fine jewellery and bespoke design. As a proudly family-owned business, our reputation has been built on craftsmanship, innovation, and exceptional service.

Having moved earlier this year into our new South Perth showroom, we are now looking for a new Front of House staff member. Could this be you?

As we continue to grow, we are seeking an enthusiastic and customer-focused individual to join our team as a Customer Service & Sales Associate you will be one of the first points of contact for our valued clientele. This is a casual/part-time role, three days per week role, working Thursday, Friday, and Saturday.

About the role

This role is integral in creating a luxury experience for every guest who enters our showroom. You will be responsible for welcoming clients, assisting with jewellery enquiries, and ensuring the showroom reflects the highest standard of presentation.

Skills and experience

Warmly welcome clients and provide a luxury, personalised experience.

Assist clients with product enquiries and support the sales process with attention to detail and discretion.

Manage front-of-house operations, including appointment bookings and showroom presentation.

Handle customer communications – phone, email, and in-person – with professionalism and confidentiality.

Working closely with our Jewellers to create bespoke pieces of jewellery for our clients.

Ensure merchandise and displays are immaculate, reflecting the brand.

Contribute to achieving sales and service goals through upselling and cross-selling opportunities.

About you

We are looking for someone who embodies professionalism, and a genuine passion for jewellery and fashion.

Skills & Attributes

Minimum 2 years’ previous experience in jewellery or retail preferred.

Impeccable personal presentation and polished communication skills.

Strong client relationship skills with the ability to build trust and rapport.

Sales-driven with confidence in assisting and selling jewellery.

Exceptional attention to detail and organisational skills.

A proactive and team-oriented approach with reliability and discretion.

Federal and National Police clearances required.

Flexibility to work across weekdays and weekends.

Benefits

Be part of a growing Australian manufacturing jeweller and wholesaler.

Work in a fun, creative and collaborative environment.

Staff discount on jewellery.

Competitive pay based on experience and skills.

Training will be provided.

Ongoing professional development opportunities to help you grow your skills.

How to Apply

If you are passionate about the Jewellery Industry and would like to be part of a renowned Australian jeweller, we would love to hear from you.

Click Apply Now to submit your resume and a cover letter outlining your experience in customer service and sales. We look forward to welcoming you to our team!