• $75K - $85K + super depending on experience
• Monday to Friday 9:00am – 5:00pm
• Business based in Carrum Downs

About Us

Based in Carrum Downs, this business offers a variety of solutions for both commercial and residential swimming pools and is currently looking for a highly efficient Office Administrator.

Reporting to the Operations Manager, the Office Administrator plays a key role in supporting the smooth and efficient operation of the business across three business units.

This position is responsible for the day-to-day management of accounts and administrative tasks, providing support across finance, operations, and compliance to ensure accurate financial processing and effective coordination of activities.

Key responsibilities include handling correspondence, maintaining records, processing documentation, and assisting with financial and operational requirements as needed. The Office Administrator also acts as a central point of communication within the business, ensuring tasks are completed accurately and on time, while contributing to a well-organised and professional workplace.

Tasks & Responsibilities

• Manage Xero for all business units, including accounts payable and receivable, payroll, invoicing, and payments.
• Prepare and process fortnightly payroll ensuring accuracy and compliance with relevant legislation.
• Respond to customer enquiries and provide account support across business units.
• Coordinate technician scheduling and assist with job documentation.
• Maintain databases, records, and filing systems for all units.
• Assist in the preparation of tenders, proposals, quotes, and purchase orders.
• Ensure timely and accurate invoicing, receipting, and payment allocation.
• Provide administrative support for marketing activities and project scheduling.
• Assist with compliance requirements, including WHS and company policies across business units

Experience & Qualifications

• Ability to resolve complex problems and customer complaints with effective solutions
• Experienced in customer service and coordination
• Strong attention to detail; able to work independently or in a team
• Skilled in problem-solving, multitasking, and prioritising workloads
• Proficient in Microsoft Office and Xero
• Positive work ethic, proactive attitude, and a good sense of humour
• Flexible approach with the ability to support both finance and operational functions

You’ll bring clear and concise communication skills, a sharp eye for detail, and the ability to keep on top of tight deadlines. With your passion, energy, and positive attitude, you’ll thrive in a small busy environment and love achieving targets while keeping everything running smoothly.

If this sounds like your next career adventure, we’d love to hear from you with your resume so apply now and bring your energy to the team!