About the Company

Aramex is a Global Provider of comprehensive Logistics and Transportation Solutions with a presence in over 65 countries and growing rapidly. Aramex Australia provides a cost-effective and reliable courier service and has a network that comprises of 28 Regional Locations and over 800 Courier Franchisees.

At Aramex, we’re committed to achieving great results together and supporting one another in a culture built on integrity, accountability, and continuous improvement. If you’re looking to join a team where your contribution is valued and your growth is supported, we’d love to hear from you.

Aramex is an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders. We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Aramex.

About the Role

Aramex Melbourne is currently seeking a proactive and detail-oriented Franchise Administration Assistant to support our Franchise Recruitment team.

As the Franchise Administration Assistant, your role will focus on delivering efficient administrative and reporting support to enable the successful onboarding and compliance of new Courier Franchisees and Subcontractors.

Key responsibilities include:

Prepare and consolidate reports for new Franchisees, including KPIs, advertising spend, and performance metrics

Process invoices and orders for marketing materials, start-up kits, stationery, and vehicle signage

Maintain accurate records and files for Franchisees and Subcontractors, including financial documentation

Prepare legal documents and coordinate police checks and visa requirements

Schedule appointments, manage follow-ups, and maintain candidate CRM in Salesforce

Perform data entry and reporting across platforms including Franchise Cloud and Salesforce

Coordinate onboarding and classroom training for new Franchisees

Process supplier invoices in MYOB

Provide general administrative support to the Franchise Recruitment Manager

To be successful in this role:

Prior experience in accounts receivable or administration

Strong written and verbal communication skills

High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Experience using Salesforce and MYOB

Excellent time management and attention to detail

A positive, team-oriented attitude with the ability to work independently

Integrity, professionalism, and strong customer service skills

Our Benefits:

Grow with us – Access career development opportunities including LinkedIn Learning and a range of in-house training programs.

Paid Parental Leave – Primary carers are eligible for 3 months of paid Parental Leave and flexibility on their return to work. Non-primary carers are eligible for 3 weeks of paid Parental Leave.

Need some wheels? Novated Lease options are available.

Annual salary reviews – We conduct annual salary reviews to ensure your pay reflects your role, performance, and the market.

Peace of mind with Life Insurance – We provide company-paid Life Insurance, giving you and your loved ones added peace of mind.

If you think this would be a great opportunity for you, please apply today by submitting your cover letter and cv.

Due to the volume of applications for this role, we may only be able to respond to shortlisted candidates.