Join a leading Property Styling and Interior Design brand in this critical and varied role, supporting our Senior Stylists, Interiors Designers and Operations team to deliver an exceptional client experience.

About Us: Novari Collective is a long standing and highly regarded Property Styling and Interior Design business in Sydney and Melbourne. Our expert team works closely with leading real estate agents and property vendors to create bespoke property styling solutions that result in successful sale campaigns.

Novari is seeking an Administration Assistant to provide accurate and professional administrative support to our Property Styling and Interior Design team based in Braeside.

Responsibilities:

Cultivate and nurture relationships with Real Estate Agents within your designated territory

Provide exceptional customer service

Assist clients with quote acceptance and payment

Organising and tracking job files in a timely manner

Ensure all internal paperwork is accurate and timely

Monitor and respond to web enquiries

Answer incoming calls, monitor and action voice messages

Greet visitors to the office

Prepare and distribute promotional material as requested by Senior Stylists

Organise internal office events such as birthdays, farewells and service awards

Ensure the office is kept orderly and stocked

Assist the interior design team with stock checks & ordering furniture

All other duties as reasonably required that you are skilled and capable of performing

Monitor and respond to client feedback and reviews

Compile and process invoices for payment in Xero, preparing batch files for approval and execution

Support Stylists and the Operations team with various administration tasks

What We're Looking For:

Minimum 1 year experience in an administrative support role

Proficient with MS Office 365, including intermediate to advanced Excel skills

Experience using Xero highly regarded

Communicates in a professional and courteous manner

Highly motivated to exceed internal and external customer expectations

Strong attention to detail

Promptly responds to customer feedback and drives quick resolution

Conveys a professional and positive manner when interacting with customers and other external parties

Able to work under time constraints and be prepared to be flexible to meet the changing needs of the business on a daily basis

Continually focused on self-improvement and influences others to ensure quality standards are met

Communicates key information to the right people in a timely and succinct manner

Supports change and continual improvements

Proactively develops solutions to problems or difficulties

Shares own ideas and values the ideas and opinions of others

Teamwork oriented, collaborates to solve problems and recognises the impact of behaviour and actions on others

Proactively helps others and offers assistance whenever possible

Perks and Benefits:

Collaborative and supportive culture

Opportunities for career development

Share our passion for all things design and property

If you would like to be part of a passionate team dedicated to creating stunning spaces, we'd love to hear from you! Apply now to join us on this exciting journey.

Novari Collective is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.