About the role

Park Medical Group is seeking a skilled and experienced Senior Medical Receptionist/Administration to join our team in Karawara & East Victoria Park, WA. This Full-time / Part-time role is responsible for providing exceptional front-line customer service and administrative support to our busy medical practice

Immedicate Start

Friendly and supportive environment

Flexible hours

Fast-paced and established general practice

What you'll be doing

Greeting and welcoming patients, and managing patient inquiries and bookings

Scheduling and coordinating appointments, managing wait lists and rescheduling as needed

Handling patient medical records and data entry, maintaining confidentiality at all times

Assisting with medical billing, insurance claims and other financial administration tasks

Providing support to the clinical team as required, including preparing consultation rooms

Maintaining a high level of professionalism and attention to detail

Continually looking for ways to improve practice operations and patient experience

Completing day-to-day accounts and end of day reconciliation

Sending out records/letters to referring doctors and interested parties

Supporting patients via phone and email

What we're looking for

Minimum 2 years' experience in a medical reception or administrative role

Experience with Best Practice Software is required Excellent communication and customer service skills, with the ability to interact with patients, clinicians and other stakeholders

Strong organisational and multitasking abilities, with the capacity to prioritise effectively

Demonstrated understanding of medical terminology, billing and coding procedures

Meticulous attention to detail and data entry skills

Highly organised, excellent time management skills and the ability to multitask in a fast paced environment

Ability to use initiative and work both independently and as a part of a team

High level interpersonal and written communication skills

Professional disposition and personal presentation

Mature, sensitive and empathetic approach to patient care

Ability to interact with people with impaired communication skills

Proficient in Microsoft office; Outlook, Work, Excel, MS Teams

Police clearance

Basic Life Support Certificate

What we offer

At Park Medical Group, we are committed to providing a supportive and enriching work environment for our employees. You'll enjoy a competitive salary, regular training and development opportunities, and the chance to be part of a close-knit team passionate about delivering high-quality healthcare.

About us

Park Medical Group is an established general practice and a leading provider of comprehensive primary care and specialist services in East Victoria Park, Victoria Park and Karawara (Waterford). Our state-of-the-art facility is equipped with the latest medical technologies, and our team of dedicated healthcare professionals are committed to providing exceptional patient-centred care. We have a strong focus on employee wellbeing and creating a positive, inclusive work culture.

If you're ready to join a dynamic and respected medical practice, we encourage you to apply now.

or email: [email protected]