Administration Assistant

Advice HQ

📍 Robina, Gold Coast QLD

💼 Administrative Assistants (Administration & Office Support)

🕒 Full Time

💰 $55,000 – $65,000 per year

Join a Team That Values People, Precision, and Purpose

We’re on the lookout for a reliable and proactive Administration Assistant to support our growing team of financial advisers at Advice HQ.

Based in our modern Robina office, just minutes from Robina Town Centre, this full-time role is ideal for someone who enjoys being the organisational backbone of a professional, close-knit team.

About Advice HQ

At Advice HQ, we take pride in helping our clients navigate every stage of their financial journey. From superannuation and investment strategies to retirement planning, wealth creation, and mortgage advice, we deliver personalised and transparent solutions that make a difference. We’re a supportive, people-focused workplace that values integrity, collaboration, and long-term client relationships.

About the Role

Reporting directly to the Practice Manager, you'll play a vital role in ensuring the smooth day-to-day operations of the office, supporting four experienced financial advisers, alongside our client service team. This is a varied and fast-paced role that requires strong attention to detail, a friendly manner, and the ability to juggle multiple priorities.

Key Responsibilities

Greet and assist clients in person and over the phone with professionalism and warmth

Prepare and print client review packs and documentation

Scan, file, and organise paperwork efficiently

Maintain accurate client records in internal systems and provider platforms

Provide general office and administrative support to the team

What We’re Looking For

We’d love to hear from you if you bring:

1+ year of experience in a similar administrative or office support role (financial services experience is desired, but not required)

Microsoft Office skills; experience with XPlan and financial service platforms is a plus

Excellent organisational and time management skills

High attention to detail and a proactive approach to your work

Strong communication skills and a friendly, confident manner

A genuine desire to work as part of a collaborative team and contribute to a positive workplace culture

Why Join Us?

Be part of a tight-knit, supportive team where your work is valued

Opportunity to grow within a rapidly expanding company

Modern office environment located close to public transport and amenities

Stable full-time position with a competitive salary

How to Apply

If this role sounds like the right fit for you, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your experience and why you’re interested in joining the Advice HQ team.

No recruitment agencies, please.