About the role

This is a full-time Property Manager Assistant role based in our central Melbourne office. As part of the dynamic Residential Leasing & Property Management team at Forge Group Australia, you will provide vital support to our Property Managers in delivering exceptional service to our valued clients and tenants.

What you'll be doing

• Assist Property Managers in the day-to-day operations of a portfolio of residential properties
• Coordinate and schedule property inspections, maintenance, and repair activities
• Act as the primary point of contact for tenants, handling inquiries, complaints, and requests
• Prepare and process tenancy documentation, including lease agreements, condition reports, and bond lodgements
• Support the rent collection process and liaise with tenants on arrears and debt recovery
• Maintain accurate and up-to-date property and tenant records in our database
• Provide general administrative support to the Property Management team as required

What we're looking for

• Relevant experience in the Real Estate or Property Management industry, preferably in a similar assistant role
• Strong organisational and time management skills, with the ability to prioritise and multitask
• Excellent communication and interpersonal skills, with a customer-focused approach
• Proficient in using property management software and Microsoft Office suite
• Demonstrated problem-solving skills and attention to detail
• A team player with a positive, can-do attitude
• Real Estate Agent's Representative certificate (or willingness to obtain)

What we offer

At Forge Group Australia, we are committed to creating a rewarding and fulfilling work environment for our team. In addition to a competitive salary, you'll enjoy ongoing training and development opportunities, a collaborative and supportive team culture, and a range of employee benefits including flexible working arrangements and health and wellness initiatives.

About us

Forge Group Australia is a leading real estate and property management company with a strong presence across Victoria. Driven by our passion for exceptional service, we manage a diverse portfolio of residential properties on behalf of our valued clients. Join our team and be part of a dynamic, fast-paced, and rewarding industry.

Apply now to take the next step in your career as a Property Manager Assistant with Forge Group Australia.