Finance & Business Support

Location: Perth, WA
Full-time (part-time considered)

About Us

Austin Technology is a Perth-based Managed IT Services Provider (MSP) working with small and medium businesses across WA. We’re a close-knit team that values professionalism, reliability, and strong client relationships. As we continue to grow, we’re looking for a Finance & Business Support professional to help keep our finance operations sharp and our business running smoothly.

About the Role

This role blends bookkeeping, billing, and business support. You’ll handle day-to-day accounts, ensure accurate client billing, protect recurring revenue, and work with management to keep our financial processes tight. You’ll also have the chance to add real value by helping us identify margin risks, optimise expenses, and support account managers with client profitability insights.

Key Responsibilities

Accounts Payable (AP)

Process and reconcile vendor invoices, ensuring purchase orders match to prevent overbilling.

Prepare supplier payment runs and reconcile statements.

Maintain a renewals register (software, domains, warranties, SaaS) and confirm necessity before approval.

Accounts Receivable (AR)

Process weekly/monthly client invoices via HaloPSA, including ad hoc, project, and recurring subscription billing.

Track AR ageing, chase overdue accounts, and protect company cash flow.

Manage customer terms, credits, and direct debit/credit card payments.

Assist clients with billing queries and provide responsive, professional support.

Finance & Reporting

Reconcile bank accounts, credit cards, and supplier statements.

Prepare BAS/IAS data and liaise with our external accountant.

Compile monthly financial reports including MRR, AR/AP status, and margins.

Provide project profitability summaries and post-project analysis.

Business Support & MSP Value-Add

Reconcile client contracts against licensing and headcount changes to protect recurring revenue.

Conduct license hygiene audits to remove unused or orphaned licenses.

Produce client profitability reports and work closely with account managers.

Perform expense auditing: identify overspends, reduce leakages, and negotiate better vendor terms with the COO and CTO.

Use CreditorWatch to monitor client creditworthiness and manage account risk.

Support client onboarding/offboarding, ensuring billing accuracy and pro-rata adjustments.

Assist with compliance tasks, insurance renewals, and audit preparation.

About You

2+ years’ experience in bookkeeping, accounts, or finance administration.

Strong understanding of AP/AR, reconciliations, and cash flow.

Experience with Xero (required); exposure to PSA tools (HaloPSA, Odoo) is an advantage.

Confident communicator, able to follow up with clients and suppliers professionally.

Attention to detail with a process-driven approach.

Previous experience in an MSP, IT services, or professional services firm is highly regarded.

What We Offer

A varied role covering finance and business operations.

Flexible working arrangements (school hours or part-time considered).

Training and support to learn MSP-specific systems.

Opportunity to contribute to cost optimisation and business improvement.

A stable, supportive team environment with room to grow.