
Client Relationship Manager
Grace Worldwide
Posted 7 days ago
Drive Growth. Build Relationships. Shape the Future.
Join a trusted industry leader with a national footprint and global backing.
About Grace Group
The Grace Group includes Grace Removals, Grace Information Management, Grace Business Services, Grace Mobility Services, Grace Fine Art, and Smartbox (Grace Self-Storage). With over 60 branches across Australia and New Zealand, we are the largest independently owned company in our sector. Our reputation is built on quality, innovation, and service excellence - and we’re just getting started.
Why This Role?
Are you a relationship-driven sales professional ready to take the next step in your career? At Grace Group, we’re not just offering a job - we’re offering a platform for growth, impact, and long-term success. As we continue to expand, we’re looking for a Client Relationship Manager who thrives on building trust, uncovering opportunities, and delivering tailored solutions that make a real difference to our clients.
What You’ll Be Doing
As a key member of our high-performing team, you’ll:
Manage and grow a portfolio of existing B2B clients across diverse industries.
Build strong, lasting relationships with key decision-makers at all levels.
Identify cross-selling opportunities and introduce clients to our full suite of services, from records management and archive storage to intelligent document processing and digital mailroom solutions.
Collaborate closely with internal teams to ensure seamless service delivery and client satisfaction.
Meet and exceed sales and retention targets through strategic account planning and proactive engagement.
What Sets This Opportunity Apart
Established brand, trusted reputation - Be part of one of Australasia’s most respected names in storage and information management.
Supportive team culture - Work in a collaborative, close-knit environment where your contributions are valued.
Career progression - We invest in your development with ongoing training, mentorship, and clear pathways for advancement.
Diverse client base - Engage with clients across industries, giving you variety and challenge in your day-to-day.
What We’re Looking For
We’re seeking someone who is:
A natural relationship builder with a consultative sales approach
Experienced in account management or B2B sales (ideally in services or solutions-based industries)
Skilled at identifying client needs and delivering tailored solutions
Confident communicating with stakeholders at all levels
Organised, tech-savvy, and results-driven
Passionate about delivering exceptional customer experiences
What’s In It for You?
Competitive salary + performance-based incentives
Car allowance
Ongoing training and professional development
Clear career growth opportunities
Supportive, inclusive team culture
Work with a stable, growing company backed by a global network
Ready to Make Your Move?
If you're ready to take your career to the next level with a company that values relationships, rewards performance, and supports your growth, we want to hear from you.
No agencies, please.
About Grace Worldwide
Grace has been a trusted name in household moving, commercial project logistics and records management for more than a century. A legacy of the famous Grace Bros retail and home services empire, the business has expanded and evolved to become Australia’s leading service provider of integrated asset moving and information management services for home, corporate and commercial customers.
Grace is the largest relocation logistics and information management operator within Australasia. The wholly owned Grace Group network of fully operational offices and specialist warehousing facilities extends across every Australian state and territory as well as New Zealand.
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