Staff Management & Training

Recruiting and Training:

Hiring new retail associates, developing training programs, and coaching employees to improve performance.

Sales & Operations

Customer Service:

Ensuring customers receive excellent service and resolving their queries, complaints, and feedback effectively.

Inventory Control:

Managing stock levels, ordering new products, and conducting regular inventory assessments.

Merchandising:

Overseeing product displays and implementing strategies to enhance product visibility and customer appeal.

Financial & Administrative

Sales Analysis:

Analyzing sales data, interpreting trends, and preparing reports for senior management to facilitate planning and forecasting.

Record-Keeping:

Maintaining accurate records of sales transactions, stock levels, and financial data.

Store Presentation & Compliance

Store Environment: Ensuring the store is clean, presentable, and organized to provide a positive customer experience.

Compliance: Ensuring compliance with health, safety, and security regulations within the store.

Security: Implementing measures to protect against fraud and theft.