We are currently partnering with a well-established national Australian organisation to recruit for a fixed term based in the heart of Parramatta. This is a fantastic opportunity for someone with a passion for both customer service and administration, looking to gain experience within a reputable company.

Responsibilities

• Responding to customer queries via phone and email;
• Managing and updating customer records and databases;
• Providing general administrative support to internal departments;
• Manage customer refunds on internal CRM system;
• Handle all customer requests with care, integrity, and a sense of urgency, ensuring timely resolution; and
• Emailing – using templates/ or needing the ability of written communication.
• Updating spreadsheets

Key Skills and Attributes:

• A strong passion for delivering exceptional administrative service;
• Strong attention to detail;
• Demonstrated ability to manage multiple tasks simultaneously;
• Excellent verbal and written communication skills;
• Ability to thrive in a dynamic, fast-paced work environment; and
• A professional, adaptable, and inquisitive mindset.

Our client provides great incentives, long-term career opportunities internationally and the opportunity to work with a passionate team.

How to Apply

For more information please call Elise Muscat at u&u on 8825 6612 quoting reference 42308. Alternatively, to submit an application, please click below.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via [email protected] or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.