We’re looking for an experienced Account Manager with strong digital media and agency expertise to join our growing client services team and help us lead and grow some of our most exciting accounts.

You're an amazing communicator and embrace your role as client advocate within the agency, ensuring we deliver expectation exceeding performance across your client portfolio. You're bold, relentless, calculated and most importantly human.

About Claxon

Claxon is a multi award-winning advertising agency that delivers innovative media (digital and offline), creative, experience, and data services to industry-leading brands like Binance, Oroton, Herbalife, Celebrity Ink, Accor Hotels, Phizz, and Chempro.

Innovation is at our core—our commitment to AI and cutting-edge technology is woven into every aspect of our agency, spearheaded by our dedicated Claxon Lab.

Some of our awards:

2024 Financial Times Fast Growth Asia Pacific: #55

2024 Deloitte Tech Fast 50: #22 Nationally

2023 Deloitte Tech Fast 50: #28 Nationally, #1 in Queensland

2023 AFR Fast 100: #18

2020 AFR Fast Starter

2019 Deloitte Tech Fast 50 Rising Star

2018 Small Social Media Agency of the Year

2019 Marketing Excellence Award at the Australian Business Awards

About the role

This is a part-time role, 4 hours per day, 9am - 1pm, Monday to Friday. It may have the opportunity to increase hours in the future if that aligns with what you're looking for and what the business needs at the time. The role would suit an experienced client services professional with agency experience specificlly in digital media (as this will be the majority of your accounts).

The position of Account Manager is a key position within the agency. The role will see the successful candidate picking up and maintaining client relationships quickly across your portfolio of around 6-10 accounts.

This position is responsible for ensuring that the company delivers projects and services efficiently and on time through thorough project management, concise and clear briefing and exceptional communication. The successful candidate will also operate as the lead point of contact for any and all matters specific to their assigned accounts utilising their proven relationship-building skills.

Having a commercial mindset, the successful candidate will be able to identify and create opportunities that add value to Claxon and our client’s business, whilst striving to deliver the Claxon experience that makes a difference and is recognized internally and externally.

You'll be your client's advocate within the agency and you'll stop at nothing to ensure we're winning for them.

Salary will be based on experience and is between $35,000 and $45,000 p/a part-time (20 hours per week) plus superannuation.

The role is currently fulltime WFH but may revert back to a Hybrid framework of 3 Days in office and 2 days WFH in the future.

About You

You're got an energy and spark about you, some people call you a hustler (the good kind of hustler!)

You have at least 2 years experience within an agency, within an account management role, with specific experience with managing digital media accounts across paid social, search, SEO (programmatic is a plus)

You have a genuine drive to provide a world-class client experience and feel at home within a fast-paced agency environment

You love the idea of working in a small tight team with an ultra collaborative culture

You may, or may not be a ping pong master

Exceptional client communication and relationship management skills

A master at setting and then managing client expectations and escalation management comes second nature

Experience in working with media, creative and strategy teams is ideal but experience working with media teams is essential

Passionate about growing revenue for our clients and Claxon

Excited by the opportunity to truly make your mark in a fast-growing company as it goes global and long to be part of a great culture.

Can contribute some epic Spotify playlists to the mix

Lastly but most importantly, is attitude. We are looking for a vibrant, dynamic go-getter who is self-driven and absolutely motivated by success. The successful candidate will be a tenacious relationship developer looking to join a young, exciting company.

Our Purpose: To help businesses grow.

Our Mission: We design and deliver growth strategies that cut through.

Our Vision: To be the worlds leading growth agency

Our Brand Values: We are Bold, We are Relentless, We are Calculated, We are Human

This is the opportunity you've been looking for.

Please include a cover letter addressing the above criteria and why you believe that you're the awesome human we're seeking as our newest account manager!