Cali Social is a specialist paid ads agency working with fashion, beauty and lifestyle brands across Google, Meta, TikTok, and Pinterest. We’re looking for a part-time Account Manager who can take ownership of client relationships and act as a key strategic partner to the accounts they manage.

Your zone of genius will be communication, strategic thinking, and proactive client management. You’ll be the go-to for your clients, ensuring they feel supported, informed, and confident in our work.

Key Responsibilities

Client Strategy & Service

Build strong, trusted relationships with clients through clear, proactive communication

Be the first point of contact, guiding clients through their strategy, results, and growth opportunities

Translate client goals into strategic briefs for our paid media specialists

Lead client calls, performance reviews, and ongoing campaign check-ins

Identify upsell and cross-sell opportunities to grow retainers in alignment with client needs

Collaboration & Delivery

Work closely with our PPC specialists and creative team to oversee the planning, execution, and reporting of campaigns across Meta, Google, TikTok, and Pinterest

Ensure all campaigns are aligned to client goals and timelines

Use tools like ClickUp and Google Drive to keep internal comms, briefs, and client docs organised

Stay informed on digital advertising trends and platform updates to guide strategy

Operational Excellence

Ensure smooth workflows between client-facing and internal teams

Write clear briefs, manage realistic timelines, and ensure outcomes are tracked

Contribute ideas for improving client experience, team communication, and internal processes

Who We’re Looking For

3+ years of experience managing paid media campaigns (Meta & Google essential; TikTok a bonus)

2+ years of experience in a client-facing role within a marketing agency (this may overlap with campaign experience)

Confident in leading client calls and presentations - someone who communicates clearly and with authority (you know what you're talking about!)

Highly organised and proactive, with excellent attention to detail

Strategic thinker who can simplify performance data and make actionable recommendations

Familiar with agency tools like ClickUp, Google Drive, Slack

Comfortable working independently in a remote environment, with strong time management skills

The Role

20 hours per week (spread across 4–5 days for availability)

Fully remote - we operate a flexible, outcomes-first environment

You’ll join a small, high-performing team that’s values-driven, thoughtful, and ambitious

You’ll report directly to the founder and work closely with other Account Managers and our delivery team