This is your chance to join a brand that is recognised globally for its feminine design, timeless style, and commitment to creating exceptional customer experiences. With stores across Australia and an expanding international footprint, this is an exciting time to come on board and make an impact!

The Role

We are seeking a dynamic and commercially driven Cluster Manager to oversee a portfolio of stores across Chadstone Shopping Centre. Reporting to the Area Manager, you will play a pivotal role in leading, inspiring, and developing Store Managers and their teams to deliver sales growth, operational excellence, and brand consistency.

Key Responsibilities:

• Drive sales and KPI performance across your region through effective leadership and coaching.
• Ensure an exceptional and consistent customer experience across all locations.
• Lead, inspire and develop staff members, fostering high-performing teams.
• Oversee store presentation, VM standards, and stock management.
• Monitor financial performance including wages, shrinkage and controllable costs.
• Support marketing initiatives, promotions, and omni-channel experiences.
• Build strong internal relationships and act as a true brand ambassador.
• Managing and overseeing 1 boutique and 2 concessions.

What We’re Looking For:

• Proven multi-site or large-format management experience in fashion, lifestyle or a related retail sector.
• Strong commercial acumen with the ability to analyse reports and deliver results.
• A hands-on leader who inspires, motivates and develops others.
• Customer-focused mindset, with a passion for delivering elevated service.
• Adaptable, resilient and confident managing change in a fast-paced environment.

Perks and Benefits:

• Opportunity to represent a globally recognised fashion brand.
• Supportive, collaborative head office and regional leadership team.
• Career development opportunities in a business experiencing continued growth.
• A culture that values creativity, empowerment and celebrating success.
• Attractive staff discounts!

This is an urgent opportunity, so don’t delay! — Apply now or call Chelsea on 0490 042 434 for a confidential conversation.