Senior Cyber Security Engineer, Ongoing opportunity based in Sydney CBD + hybrid/flexible working options available

The Department of Customer Service (DCS) is seeking 2 x experienced Senior Cyber Security Engineers to help shape, implement, and manage a range of critical security controls. You'll work in an environment that values innovation and collaboration, contributing directly to the protection of multiple NSW Government agencies and the people who rely on their services.

Benefits:

• Exposure to industry leading tools and platforms.
• Salary Range $129,464 - $142,665 + superannuation.
• Excellent leave entitlements: 20 days annual leave, up to additional 24 days flexible leave and five days compassionate leave.
• Working opportunities from multiple locations in NSW.

About Us:
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

The Security Integration team, part of the Cyber and Information Security Office, delivers key security uplift initiatives and manages enterprise-wide security controls. Our focus areas include endpoint security, cloud security (AWS & Azure), and Essential 8 compliance, achieved through close collaboration with teams across government and vendors.

This role is pivotal in strengthening the security posture, reducing risk, and safeguarding our digital assets.

What you'll do:

• Engage and influence internal and external stakeholders to deliver security uplift and address cyber security issues.
• Build trusted relationships and provide actionable technical insights to stakeholders at various organisational levels.
• Manage day-to-day operational tasks and service requests for supported security controls.
• Investigate and resolve operational incidents, providing root cause analysis and mitigation strategies.
• Contribute to the successful delivery of cyber security projects and strategic initiatives.

About you:

• Technically minded, with proven experience supporting and protecting a wide range of enterprise platforms, including Intune, Azure, and AWS.
• Ability to influence and collaborate effectively with other teams and vendors.
• Demonstrated ability to bring structure, clarity, and oversight to complex or ambiguous environments.
• A proactive learner, with a strong drive to continuously develop technical expertise and deliver improved outcomes.
• Relevant security certifications or industry certifications with Microsoft, AWS Cloud Security, or equivalent industry experience, are desirable.

You will also have significant experience in one or more of the following areas:

• Designing and delivering policies via Intune.
• Identifying and remediating cloud security misconfigurations across various cloud provider platforms.
• Managing and implementing endpoint security controls to meet security framework compliance, including Essential 8 (ML2) and CIS Controls.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!

In your cover letter please share your motivation for applying for this position and your relevant skills and experience.

A talent pool may be created to fill future ongoing or temporary opportunities.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Tuesday 30th September

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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