Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates six hotels including PARKROYAL Parramatta, conveniently located in the epicenter of Parramatta's busy eat street. Featuring 286 guest accommodation rooms, 13 meeting spaces, Table 30, BAR30 & Bistro, PARKROYAL Parramatta is the best choice among Parramatta’s hotels.

Pan Pacific Hotels Group is proud to be the first hospitality group in Oceania to be awarded the Global Sustainable Tourism Council (GSTC) certification for all six of our Australian properties! This is a significant achievement that demonstrates our unwavering commitment to sustainability and responsible tourism.

We seek an experienced and enthusiastic Food & Beverage Supervisor. Reporting to the Food & Beverage Manager, this is a great opportunity to work within a strong team to develop your career in a supportive, fun and customer focused environment.

Benefits:

Attractive salary package

Discounted parking onsite

Hotel discounts through our global alliance program Discovery

50% off food and 50% off beverages at the hotel’s outlets

Discounted accommodation across worldwide Pan Pacific Hotels Group properties

Ongoing learning and development through our learning experience platform

Complimentary meal whilst on shift

Health and Wellbeing - Employee Assistance Program & Discounted BUPA Health Cover

Reward and Recognition Program

Responsibilities:

Manage and maintain our hotel’s high level of standards with attention to detail within our meeting and events department (banquets, conferencing & events)

Identifying training and development opportunities for our event team

Management of rosters, labour costs and stock control

Liaise with our Meeting and Events team as well as our Kitchen department to ensure a smooth event execution and client experience

Drive our WHS initiatives within the F&B department.

Coordinate logistics for events, including setup and breakdown

7-day rotating roster

Ideally you will have:

A passion for guest service and delivering a great experience to your guests

Strong leadership, organizational, and problem-solving skills

Experience in a supervisor capacity within a hotel or hospitality environment

Prior experience working in a supervisory role within a banquets and hotel operation.

Ability to work flexible hours, including nights, weekends, and holidays

Strong knowledge on beverage preparation, including cocktails, beers, wines, and spirits.

A firm understanding of the industries HACCP compliance.

RSA (Responsible Service of Alcohol) is essential

Physically able to be on feet for extended periods and assist with event setup

Food Handler Basics Training Certificate is mandatory

Comprehensive training and support provided

Everything we do at PARKROYAL Hotels & Resorts – what guests can see, and can’t – is the service of our people. We are an equal opportunity employer and because we want you to feel empowered to realize your full potential, we find joy in ensuring that the best in us, brings out the best in you.

If you share our values, are passionate about driving a strong culture of success, and are seeking to develop a career with a rapidly growing international hotel brand, then APPLY NOW or click on the following link to find out more about what Pan Pacific Hotels Group has to offer: www.panpacific.com

*Please note only successful candidates will be contacted.