Job Title: Administrative Assistant

Location: Canberra Rape Crisis Centre

Reports to: Chief Operating Officer

Position Type: Part time/Full time (6 months fixed term)

Level: 4.1 ($44.58 per hour)

CRCC is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, colour, religion, sex, sexual orientation, gender identity, cultural background, veteran or disability status. Due to the nature of the role CRCC is seeking a female identifying person for this position.

The Organisation

The Canberra Rape Crisis Centre (CRCC) is a non-government, feminist organisation working to eliminate sexual violence against women, young people, children and men. Our Mission is to be an active, visible catalyst for social change through the provision of high-quality services within a feminist framework.

We provide confidential counselling and practical support for victim survivors of sexual violence and their families who have experienced any form of sexual assault, sexual harassment or childhood sexual abuse.

We arrange immediate crisis appointments and provide a 24-hour crisis callout service through the Forensic & Medical Sexual Assault Care (FAMSAC) and/or Sexual Assault & Child Abuse Team (SACAT) services.

Our Crisis phone support is available from 7am until 11pm, 7 days a week.

Job Summary

The Administrative Assistant plays a vital role in ensuring the smooth running of the office and supporting staff and management with efficient administrative services. This role is responsible for managing enquiries, maintaining records, coordinating meetings, and providing accurate and timely administrative support across the organisation.

Key Responsibilities

Manage incoming calls, emails, and general enquiries, ensuring timely responses and appropriate referral to staff.

Maintain and organise office supplies, stationery, and shared spaces.

Coordinate incoming and outgoing mail and deliveries.

Maintain accurate and confidential organisational data in line with privacy and confidentiality policies.

Assist with reporting requirements by collating data and preparing simple spreadsheets or summaries.

Support compliance with organisational policies, including WWVP checks, induction records, and training registers.

Manage scheduling, coordination, and administration of organisational meetings, including:

Preparing and distributing agendas.

Taking accurate minutes and ensuring timely distribution.

Monitoring follow-up actions and circulating reminders.

Assist with preparation of documents, reports, and correspondence for internal and external stakeholders.

Maintain organisational calendars, meeting schedules, and room bookings.

Support internal training sessions and staff development activities.

Provide general administrative support to the Senior Management team and other staff as required.

Key Selection Criteria

Essential

Strong organisational and time management skills.

Excellent written and verbal communication skills.

High attention to detail and accuracy.

Ability to manage multiple tasks and priorities effectively.

A proactive, flexible, and team-oriented approach.

Commitment to confidentiality and compliance with organisational policies.

Desirable

Previous experience in a similar administrative role.

Experience working in a not-for-profit organisation.

Knowledge of compliance and reporting processes.

Special Conditions

This is a woman-only position under s 34 (1) of the Discrimination ACT (1991) and is a genuine occupational qualification for the position.

Working with Vulnerable People (Background Checking) ACT (2011) legislation requires that the preferred applicant will be required to hold a current and valid “Working with Vulnerable People' registration as proof of suitable employment screening and background checks.

Qualifications

Certificate or Diploma in Business Administration (or related field), or equivalent experience.

Current Working with Vulnerable People (WWVP) Registration (ACT).

Current Driver’s Licence.

This is a woman-only position under s 34 (1) of the Discrimination Act (1991).

If you have any enquiries in relation to this position, please contact the CRCC Human Resources Manager via email on [email protected].
Applications close on 1 October 2025.