Tektalent has partnered exclusively with one of Australia's leading software platforms, designed to increase personal safety in the workplace, our client's solution is the most cutting edge software + hardware solution, currently used by some of the biggest brand's and logos within the retail, government, healthcare & NFP verticals.

This organization is one of the only organizations in the world that provide live stream video, audio & location to a 24/7 monitoring center, connected through an evolving AI based software platform, and used through user intuitive hardware solutions, think body worn camera's, smart devices & IoT.

This is not a start-up, they are well established scaleup in the market & have over 800,000 active user's daily, not to mention they are currently working with some of the biggest global brand's in the world.

This is a Sales Support Assistant role to work closely with one of the sales executives, providing day-to-day support across sales operations, client coordination and business administration.

This is a junior role, perfect for someone with customer-facing experience (hospitality, retail, call centre or service) who’s ready to transition into a business environment.

You’ll play an important role in ensuring that sales operations run smoothly, client interactions are seamless, and daily tasks are completed efficiently.

Role responsibilities

Team & Client Support

Assist with scheduling, meeting preparation, and follow-ups.

Support client communication and coordination, ensuring a positive experience.

Accurately update and manage client records in CRM systems.

Sales Operations

Help prepare proposals, presentations, and reports.

Track and update sales activities, timelines, and deliverables.

Deliver timely administrative support to ensure smooth sales operations.

Process Efficiency

Organise files, contracts, and sales materials.

Identify opportunities to streamline day-to-day workflows.

Be a reliable point of contact for internal requests and updates.

Learning & Development

Shadow sales calls and meetings to build product and client knowledge.

Gain hands-on exposure to sales processes in preparation for future progression.

Collaborate with operations, customer success, and product team to ensure a smooth client journey.

Role requirements

1 + years experience in a customer-facing role (Retail, IT / Tech / software sales, customer service, sales support / coordination)

Keen interest in the software & technology industry, and willingness to learn

Strong organizational skills and attention to detail.

Confident communicator with a professional but approachable style.

Proactive, reliable and eager to take initiative.

Comfortable using (or willing to learn) digital tools like email, scheduling platforms, and CRMs.

Adaptability and willingness to thrive in a fast-moving, growing company.

Eagerness to learn, grow and take on new challenges.

Benefits

Kickstart your career: This role is a great first step into the software (SAAS) world, especially if you’re coming from retail, hospitality, or another customer-facing job.

If you’re proactive and reliable, you’ll have the chance to move into a Sales Representative role and manage your own clients within months of starting the role

Work for a fast growing & highly reputable software organization that is offering a solution to increase safety in the workplace, through modern & cutting edge technology solutions

You’ll get direct exposure to sales processes, shadow client calls, and learn how a growing company runs day-to-day.

Hybrid role with WFH flexibility

You won’t just be “another assistant”; you’ll be working closely with the team and will play a key role in keeping things moving

Newly created role for a well established technology brand that is going through a high growth phase

Have the opportunity to partner and work with some of the biggest brands in the retail, corporate, healthcare and NFP verticals

Clear and defined pathway of growth for this role, into a more senior sales role or technical role in the engineering team

Young, dynamic & bustling work culture

Office is close to public transport & easily accessible

Varied role where everyday is different, you will not get bored & will be able to get your hands dirty on being technical but also customer facing

This role will involve travel interstate, all expensed and covered by the organization

You will receive coaching & mentoring by the senior members of the business to ensure your success

Work with technology that makes an impactful difference to the community, increasing safety in all industries

You will have your hands on industry leading software & hardware technology

Work within a tight-knit team

If you are an experienced Sales Support Assistant, please apply and we will review your application as soon as we can.

Tektalent looks forward to hearing from you

#SCR-chris-brydon