About the role

Advanced Hearing Solutions, a leading provider of hearing healthcare solutions, is seeking a talented and dedicated Client Service Officer to join our team in our Concord, NSW office. In this full-time role, you will play a crucial part in delivering exceptional customer service and administrative support to our growing client base.

What you'll be doing

Provide exceptional customer service to clients, both in-person and over the phone, ensuring their needs are met in a professional and timely manner

Assist with scheduling and coordinating client appointments

Manage client records, including data entry and file maintenance

Perform general administrative duties such as filing, photocopying, and mailing

Support the broader team with various projects and tasks as required

What we're looking for

Excellent customer service skills with a strong focus on client satisfaction

Strong organisational and time management abilities with attention to detail

Proficient in using Microsoft Office suite, particularly Word and Excel

Experience in a similar client service or administrative role, preferably in the healthcare industry

Excellent written and verbal communication skills

A team-oriented approach and the ability to work well in a collaborative environment

What we offer

At Advanced Hearing Solutions, we are committed to providing our employees with a supportive and rewarding work environment. We offer a competitive salary, opportunities for professional development.

About us

Advanced Hearing Solutions is a leading provider of innovative hearing healthcare solutions, serving clients across New South Wales and Victoria. Our mission is to improve the quality of life for those with hearing difficulties by delivering personalised, high-quality care. As a rapidly growing organisation, we are committed to investing in our employees and providing them with the resources they need to succeed.

If you are excited about the prospect of joining our team and contributing to our mission, we encourage you to apply now.