Sydney CBD

Venue Management/Venue Management/CITY LIFE

Full Time/Term Contract to 30 June 2028

$112,968 - $126,774 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

The City of Sydney is seeking a talented Event Operations Manager to lead the day-to-day operations of our landmark venues.

As the Event Operations Manager, you will be responsible for the full lifecycle of event operations, from meticulous planning and resource management to on-the-ground delivery. This is a hands-on role where your expertise in financial oversight, staff leadership, and problem-solving will be crucial to success. You'll ensure every event is seamless, safe, and aligned with the City's strategic vision.

Key responsibilities

Lead the planning and delivery of venue operations for all City-managed events, ensuring seamless, safe, and customer-focused service.

Manage and coordinate workforce planning, staff scheduling, training and recruitment with the Indoor Events Manager.

Manage and oversee all information, including gathering details related to the hirer’s event; the completion of quotes, contracting and invoices.

Plan and manage venue operational resources, including inventory control, maintenance scheduling, and supplier coordination.

Ensure accurate financial reconciliation of all event-related revenue and expenses.

What we're looking for

To be successful in this role, you'll bring:

Demonstrated experience in managing events, staff, and contractors. You are a natural leader with a proven ability to deliver results.

A solid understanding of venue operations, including staging, production, emergency planning, Responsible Service of Alcohol (RSA) and Licensee (LT) protocols.

Excellent written and verbal communication skills with a proven ability to negotiate and build strong relationships with a wide range of stakeholders.

A tertiary qualification in a relevant field (e.g., Management, Business, Events, or Hospitality) or the ability to demonstrate equivalent skills gained from industry experience.

Download position description.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration and criminal history check.

Applications must be submitted online by 11:59pm, Tuesday 30 September 2025.

For more information, contact Malinny Cheng, Indoor Events Manager on 02 9265 9403.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance

Collaborative approach to flexible working

City centre head office, with many public transport options.

Professional development

Leadership and management development program

Further education program providing reimbursement of course fees, and study and exam leave

Opportunity to attend external courses and conferences

Long service and employee recognition awards

Employee assistance program offering free, confidential counselling

Supporting families

26 weeks paid parental leave and 6 weeks paid partner leave

Paid and unpaid adoption and long-term fostering leave

Paid superannuation for up to 52 weeks of parental leave

Part-time and job-sharing options available

Supportive return-to-work environment

Inclusive culture

Recognised as an Inclusive Employer by the Diversity Council of Australia

Active employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander network

Recognised family inclusive workplace

Veteran employment supporter

Find out why a career at the City of Sydney might be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at [email protected] or 02 9265 9333.

Select ‘apply now’ to submit your resume and selection criteria.