About the role:

We are looking for a Rating Officer to join the Finance team on a fixed term full time basis until the 26 of August 2026. As part of a large team, this position is responsible for contributing to the efficient, timely and accurate maintenance of Councils database.

Key accountabilities include but aren’t limited to:

• Main responsibilities of this position are, but not limited to, the legal recovery process, ratepayers’ correspondence and providing responses, daily account enquiries, pensioners/seniors' applications and rollovers (change of ownerships) in respect to rate collection;
• Assisting with issue of rate notices, levying of Interim rate notices and rate collection, in line with legislative requirements and Council Policies;
• Assisting with the effective maintenance of Council’s property database and rates valuation register;
• Levying and collecting rates in accordance with statutory legislation, the Pensioner Rebate and Deferments Act and Council Policies;
• Act as a first point of contact for customer service in relation to rates enquiries and liaise with the Valuer General's Office and other Local Authorities and key stakeholders;
• Assisting with the review and development of new processes; and
• Assisting with public consultations in line with Council's decisions.

For more information about the role please refer to the position description.

The successful candidate will have the following:

• Experience in customer service
• Proficiency in Microsoft Office applications
• A satisfactory National Police Certificate

About working with us:

The salary for this position will be from $72,362.16 - $87,036.08 per annum, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including:

• Flexibility to balance work and life through supported work from home and a 19-day month or 9 day fortnight
• Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
• Generous Superannuation contributions up to a total combined 17%
• Comprehensive employee wellness program
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work

About the City:

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations. The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.

Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work. We offer our employees real careers, real impact, and real rewards.

We welcome everyone exactly as they are. We welcome people with diverse skills, experiences, perspectives, and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, people who identify as LGBTIQA+, people with disabilities, people with a culturally and linguistically diverse background, and people of all ages.

For a confidential discussion, please contact Daniela on (08) 9267 9376.

For queries regarding the application process, please contact our friendly People Services team on (08) 9267 9014.

To apply please submit a cover letter of no more than 1 page that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.

Closing Date: Monday 29 September 2025 at 11PM AWST.

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early. Therefore if you are interested in applying for this position please do so as soon as possible.

*No agencies please.