Just Living – Adelaide SA

Just Living is a proudly South Australian registered NDIS service provider offering personalised disability supports and specialist accommodation options, including Supported Independent Living (SIL), Short-Term Accommodation (STA), and Specialist Disability Accommodation (SDA). Our mission is to empower participants to maintain independence, dignity, and achieve their individual goals.

About the Role

As a Senior Service Delivery Coordinator (Disability), you will step into a key leadership role responsible for overseeing complex participant supports, mentoring a team of support workers, and ensuring service delivery aligns with NDIS Practice Standards. You will provide operational oversight while working closely with participants, families, external stakeholders, and allied health professionals.

This role includes responsibility for creating service agreements, and developing and implementing support plans and reviews to ensure responsive service delivery that reflects NDIS Practice Standards, contemporary service principles, and exceptional care.

You will manage a medium-sized caseload, working closely with participants, families, support coordinators, and multidisciplinary teams to deliver person-centred, high-quality oversight of supports.

Benefits

Balanced workload and a supportive workplace culture

Diverse exposure across a variety of participant needs (complex and everyday living supports)

If applicable, AHPRA registration and nursing liability renewals covered by Just Living

If applicable, AHPRA insurance covered by Just Living

Generous support to complete your annual Personal and Professional Development hours

Fuel card provided

Employee Assistance Program (EAP) access

Key Responsibilities

Initiate and maintain productive relationships and strong rapport with participants, representatives, stakeholders, and service providers with differing priorities

Develop, review, and update comprehensive case plans, risk assessments, and allied health reports

Conduct regular medication chart reviews, manage medication apps, and oversee participant medical appointments and reviews

Provide staff training, clinical competency assessments, and support worker supervision

Investigate incidents, conduct clinical reviews, and maintain compliant documentation in line with NDIS standards

Maintain and update internal records, care plans, and progress reports

Oversee the quality and consistency of Just Living’s support services to participants

Your Experience and Qualifications

Demonstrated knowledge and understanding of NDIS compliance, practice standards, and industry processes

Sound understanding of NDIA Quality & Safeguarding Commission reportable incidents and reporting requirements

Experience in day-to-day management and oversight of quality service delivery in the disability/community services sector, including work with people with complex needs

Strong clinical judgement, independent work ethic, and ability to work effectively within multidisciplinary teams

Experience developing and overseeing care plans, participant support strategies, and providing training to support staff

Current SA driver’s licence, First Aid certificate, and required clearances

Why Choose Just Living?

Join a dynamic, supportive team passionate about quality care and genuine outcomes. Make a meaningful impact every day in a role that values your skills, supports your growth, and respects your work-life balance.