This role offers a mix of office-based and onsite work. You'll split your time between our Burleigh Waters office—managing communications, logistics, and event preparation—and being on the ground at event venues during setup and delivery. Event weeks may involve early starts, weekend shifts, and hands-on activation, making it ideal for someone who thrives on variety and loves seeing their work come to life in real time.

Key Responsibilities

Athlete & Volunteer Services

Be the primary point of contact for athletes and volunteers pre-event

Manage participant databases, travel bookings, and general correspondence

Coordinate volunteer rosters, communications, and onsite support

Assist with customer service, supplier liaison, and internal team coordination

Support event logistics and pack preparation from the warehouse

Set up, execute and manage onsite Event Registration and Help Desk

Onsite Visual Experience

Install branded signage and sponsor assets across our venues

Monitor and maintain visual elements throughout the event for quality and consistency

Troubleshoot onsite challenges (e.g. wind damage, layout changes)

Conduct signage stocktake and maintenance

Collaborate with operations teams to deliver a cohesive, high-impact experience

Lead signage packdown and ensure assets are stored correctly for future use

This role will suit if you...

Are highly organized and love making lists, solving problems, and keeping things on track

Have an eye for detail and aesthetics—crooked signage and messy spreadsheets drive you mad

Are physically fit and comfortable working outdoors in fast-paced environments

Communicate clearly and confidently with athletes, volunteers, suppliers, and teammates

Can switch between office admin and onsite execution with ease

Are proactive, reliable, and thrive on making things look and feel just right

Bonus Skills (Not Essential, But Awesome)

Experience in event administration, customer service, or volunteer management

Familiarity with signage installation

Intermediate to advanced MS Office skills and database know-how

Passion for sport, community, or outdoor events