About hsy

Since 1963, we’ve grown from a humble snowmobile engine parts importer to Australia’s leading distributor of premium European automotive parts. We’re talking Porsche, BMW, Mercedes-Benz, Audi, Volvo and more!

At hsy, we take pride in fostering a strong and inclusive workplace culture. We offer a supportive team environment where every individual is valued and recognised. Our people are at the core of what we do, and we’re committed to investing in their growth, wellbeing, and long-term success.

About the Role

We’re looking for a knowledgeable and customer-focused Parts Interpreter to join our team at the O'Connor branch.

This role is all about helping our customers get the right parts, every time. You’ll be answering enquiries, interpreting orders, and making sure our customers walk away with the confidence that they’ve got exactly what they need. It’s a great fit for someone who enjoys problem-solving, knows their way around European vehicles, and thrives in a fast-paced, team environment.

Your day-to-day will involve:

Assisting customers (in-store, by phone, and online) with parts enquiries and sales

Interpreting customer requirements and providing accurate parts advice

Processing orders, quotes, and invoices

Working closely with the warehouse and delivery teams to ensure smooth order flow

Keeping product knowledge up to date across European vehicle brands

Maintaining a friendly, professional, and customer-first approach at all times

About You

You’re the kind of person who:

Has strong automotive parts knowledge (European brands highly regarded)

Enjoys solving problems and finding the right solution for the customer

Is confident using computer systems to process orders and manage stock

Brings excellent communication and customer service skills

Works well under pressure and can juggle multiple enquiries at once

Previous parts interpreting or automotive experience (preferred, but not essential)

Why You’ll Love Working with Us

At hsy, we take our culture seriously. Here’s what you can expect:

Two paid wellbeing days every year

Free lunch every day and team lunch every Friday

Regular team events and social catchups

Plenty of room to grow with career progression and development opportunities

Ongoing training to keep you sharp

Supportive team environment where you’re seen, heard, and appreciated

Keen to Join the Team?

Click ‘Apply Now’ to send us your resume and a short cover letter. We assess applications as they come in, so don’t sit on it.

hsy values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. As part of the hsy recruitment values, we welcome a diverse range of candidates for all roles.

Applicants must have full working rights in Australia. All applications are treated in strict confidence.