At Uniqwa Collections, we celebrate the beauty of nature through design, creating furniture and homewares defined by organic materials, timeless form, and an ethos of authenticity. As our brand continues to grow, we’re seeking a motivated and detail-oriented Admin Assistant to join our Customer Service Team.

This is a full-time, in-person role based at our Ashmore showroom and head office. We’re seeking someone who is both meticulous and personable, someone who thrives on precision while bringing warmth and professionalism to every client interaction. This role is ideal for someone in the early stages of their career who is eager to learn, open to mentoring, and looking to grow into a long-term position with increasing responsibility.

What you’ll be doing

Answering and directing incoming phone calls with care and professionalism

Preparing and sending quotes and sales orders

Checking stock availability and updating clients on ETAs, product delays, and dispatches

Assisting Account Managers with day-to-day administrative and customer service tasks

Processing trade applications and setting up new client accounts in Cin7 & Shopify

Using Cin7 for inventory, order management, quotes, payments, and dispatches

Supporting general office administration to keep the space running smoothly

Who we’re looking for

A genuine, friendly person who enjoys creating meaningful client connections

Strong written and verbal communication skills with exceptional attention to detail

Confident in building rapport with customers and handling multiple priorities at once

A proactive team player who takes pride in their work and surroundings

Proficient in Microsoft Office Suite and quick to learn new systems

Experience with Cin7 and Shopify is highly regarded (but not essential)

Previous experience in administration or customer service (preferred)

An interest in interiors, design, and styling is a bonus

Why Uniqwa Collections?

Joining Uniqwa means being part of a design-led brand where every piece tells a story of craftsmanship and natural beauty. You’ll work in an inspiring space, surrounded by collections that embody artistry, quality, and purpose, all while contributing to a supportive and creative team environment.

If this resonates with you, we’d love to hear from you.

Apply now with your CV and a short cover letter telling us why you’d like to join the Uniqwa journey.