North Brisbane Sleep & Thoracic is committed to the wellbeing of our people, patients, and communities in which we serve. Are you a confident and experienced medical receptionist ready to take the next step into a leadership role? We are looking for a hands-on Administration Team Leader to join our dynamic Sleep and Respiratory team.

We are currently seeking an experienced Medical Secretary looking to take the next step in their career and join our team as an Administration Team Leader. As an Administration Team Leader at NBST, you will play a vital role in ensuring the smooth operation of our clinics and the satisfaction of our patients, as well as overseeing and coordinating our administration teams day-to-day.

What We Are Looking For:

· 3+ years’ experience in medical reception

· A confident multitasker who thrives under pressure, with excellent communication and interpersonal skills

· Strong working knowledge of Medicare, Workcover, DVA, Health funds, 3rd party and inpatient billings and accounts

· A proactive leader with a hands-on approach and high attention to detail, that can also work closely with the Practice Manger

· Certificate III in Business Administration (Medical) or equivalent qualification is highly regarded

· Possess developed administrative skills with problem solving abilities, along with patient record management with exceptional data entry skills

Highly Regarded:

· Experience within the Sleep and Thoracic environment would be a significant advantage.

What You Will Be Doing:

· Oversee the administration team to ensure that employees are delivering comprehensive administrative support to the NBST teams and provide a caring service to all patients and their families.

· Provide training and support for new and existing team members

· Supervision of the administration team by means of personal instruction and demonstration

· Overseeing and the management of bookings, registrations, billings, phone enquiries, diary templating and the triaging of all forms of communications

· Management of administration stock levels, office processes and debt collections

· Rostering, including ensuring staff timesheets are up to date