Administration Officer – Part Time (3–4 Days)

About Us

Established in 1946, Northway Plumbing and Projects has been proudly serving Adelaide and surrounding areas for generations. Located in Panorama, we’re a trusted name in plumbing maintenance with specialties in leak detection and insurance reporting. We’re now looking for an organised and motivated Administration Officer to support our growing team.

The Opportunity

This is a varied and rewarding role where no two days are the same. You’ll be the first point of contact for clients and play a key part in keeping our operations running smoothly. From scheduling jobs and liaising with clients to handling invoices and record keeping, your contribution will directly support our plumbers in the field and our management team in the office.

Why Join Us?

At Northway Plumbing, we believe in clear values and direction – “The Way We Do It Here.” We’re a close-knit team that values professionalism, reliability, and continuous improvement. Joining us means being part of a long-standing family business where your role truly makes a difference.

Role Responsibilities

• Answer calls and emails in a professional and timely manner

• Schedule jobs and coordinate plumbers and apprentices

• Liaise with clients, property managers, and councils to confirm work details

• Prepare and process quotes, invoices, and purchase orders

• Keep job records and office systems up to date (using Simpro)

• Assist with accounts payable/receivable and general office tasks

• Support management and the plumbing team as required

Required Skills and Experience

We’re looking for someone who is organised, proactive, and enjoys working in a fast-paced environment. Previous experience in administration is essential, and experience in the trade or construction industry will be highly regarded.

Essential Skills

• Strong communication and customer service skills

• Confident using computers and job management software (Simpro experience preferred)

• Organised and able to manage competing priorities

• Attention to detail with paperwork and record keeping

• Ability to work both independently and as part of a team

Preferred Skills

• Experience in administration within a plumbing, trade, or construction business

• Familiarity with invoicing and accounts support

Role Details

• Part time: 3–4 days per week

• Based at our Panorama office

• Reports to Office Manager / General Manager

Ready to Join Our Team?

We’d love to hear from you. For more information, give us a call on 0417 173 333. Join our close-knit team and play a key role in supporting a fourth-generation plumbing business in South Australia.About Us

Established in 1946, Northway Plumbing and Projects has been proudly serving Adelaide and surrounding areas for generations. Located in Panorama, we’re a trusted name in plumbing maintenance with specialties in leak detection and insurance reporting. We’re now looking for an organised and motivated Administration Officer to support our growing team.

The Opportunity

This is a varied and rewarding role where no two days are the same. You’ll be the first point of contact for clients and play a key part in keeping our operations running smoothly. From scheduling jobs and liaising with clients to handling invoices and record keeping, your contribution will directly support our plumbers in the field and our management team in the office.

Why Join Us?

At Northway Plumbing, we believe in clear values and direction – “The Way We Do It Here.” We’re a close-knit team that values professionalism, reliability, and continuous improvement. Joining us means being part of a long-standing family business where your role truly makes a difference.

Role Responsibilities

Answer calls and emails in a professional and timely manner

Schedule jobs and coordinate plumbers and apprentices

Liaise with clients, property managers, and councils to confirm work details

Prepare and process quotes, invoices, and purchase orders

Keep job records and office systems up to date (using Simpro)

Assist with accounts payable/receivable and general office tasks

Support management and the plumbing team as required

Required Skills and Experience

We’re looking for someone who is organised, proactive, and enjoys working in a fast-paced environment. Previous experience in administration is essential, and experience in the trade or construction industry will be highly regarded.

Essential Skills

Strong communication and customer service skills

Confident using computers and job management software (Simpro experience preferred)

Organised and able to manage competing priorities

Attention to detail with paperwork and record keeping

Ability to work both independently and as part of a team

Preferred Skills

Experience in administration within a plumbing, trade, or construction business

Familiarity with invoicing and accounts support

Role Details

Part time: 3–4 days per week

Based at our Panorama office

Reports to Office Manager / General Manager

Ready to Join Our Team?

We’d love to hear from you. For more information, give us a call on 0417 173 333. Join our close-knit team and play a key role in supporting a fourth-generation plumbing business in South Australia.