Real Estate Training Solutions (RETS) is a Registered Training Organisation (RTO) delivering property training in NSW for over 20 years. We train a range of nationally recognised property courses in the areas of real estate and strata.

We are looking for a full time, motivated Student Support Officer to join our friendly and supportive team.

Key responsibilities:

First point of contact on phone system

Provide high levels of customer service support to our clients

Processing enrolment documentation with accuracy

Assist with the maintenance of the Learning Management System

Provide general administrative support to staff as required

Maintaining relationships and responding to student, trainers and other external clients

Prepare, collate and distribute documents as needed

Administrative duties relating to the support and progress of students through to completion

Key selection criteria

Minimum 2 years’ experience in administration

Experience working in the Real Estate and/or Vocational Education and Training system (not essential but preferred)

Demonstrated behaviours that align with RETS values and a positive ‘can do’ attitude

Excellent communication and time management skills

Excellent attention to detail

Can work independently and in a team environment

Vast computer skills and ability to utilise the full range of Microsoft Office products

What we can offer you:

Supportive and friendly team environment

Professional development pathways

Collegial and collaborative environment

If you have a passion for helping students achieve their goals and thrive in a dynamic team environment, we encourage you to apply for this exciting opportunity.

Only shortlisted candidates will be contacted.