About Us

We are a state-of-the-art tutoring centre that provides premium mathematics education to high school students. We pride ourselves on delivering high-quality teaching, an exceptional learning environment, and smooth operations for students and parents. As we grow, we’re looking for an Administrative Assistant who is not only organised but also brings positivity, kindness, and leadership potential to our team.

Role Overview

The Administrative Assistant will be the backbone of our daily operations, supporting both staff and students. This role is perfect for someone who is extremely jolly, approachable, and kind, while also being confident with technology and computers. You’ll be the first point of contact for parents and students, making them feel welcomed and supported. We’re looking for someone with the potential and willingness to grow into a leadership role over time.

Key Responsibilities

Front Desk & Communication

Greet parents, students, and visitors with warmth and positivity.

Handle phone calls, emails, and messages in a friendly and professional manner.

Build strong, supportive relationships with families and staff.

Student & Parent Support

Assist with enrolments and onboarding.

Maintain accurate student details, attendance, and payments.

Provide guidance and support for parents regarding classes, schedules, and events.

Operations & Organisation

Support scheduling of classes, meetings, and workshops.

Keep databases and CRM systems ( HubSpot, Canvas, etc) up to date.

Help coordinate exams, assignments, and parent updates.

Administrative Duties

Prepare and organise documents, reports, and forms.

Manage supplies and teaching resources.

Assist with invoicing, payment tracking, and basic bookkeeping tasks.

Key Skills & Attributes

Extremely jolly and positive personality – someone who uplifts the environment.

Kindness and patience – especially when dealing with parents and students.

Tech-savvy / computer confident – able to quickly learn and use systems like Google Workspace, HubSpot, Canvas, etc.

Organised and detail-oriented with good time management skills.

Willingness to learn and grow into a leadership role.

Strong verbal and written communication.

Able to multitask and stay calm in a busy environment.

Qualifications

Experience in admin, reception, or customer service is appreciated but not mandatory.

HSC results or equivalent (further education in admin is a plus).

What We Offer

Competitive pay and growth opportunities.

A fun, supportive, and friendly workplace.

A chance to become a future leader in a growing education company.