Permanent Full-Time Position

Busy and Dynamic Office Environment

Friendly Team

Immediate Start

BriTer Door Solutions Pty Ltd specialises in quality entrance solutions such as Automatic Doors, Gates, Roller Shutters and Turnstile services and products. BriTer Doors was established in 2007 and is an Australian owned and operated company. We pride ourselves on being able to provide high quality, well priced solutions for commercial and industrial clients.

Our core business is service, supply and installation of Automatic Door, Roller Shutter and Automatic Gate entry systems.

We strive to exceed our client's expectations with excellent customer service in a timely and professional manner. BriTer Doors Solutions is looking for an experienced Service Coordinator to join our growing team.

Your duties include but are not limited to:

Scheduling and booking in of repair and planned maintenance works

Monitor internal processes and ensure end to end resolution

Follow up and assist in after hours emergency service calls

Provide daily reporting information

Collation of paperwork for invoicing

Provide administrative and office support to internal teams as required, such as quoting, triage of jobs

To be successful in this position you must have:

Prior experience in the service industry

Ability to plan and organise multiple jobs simultaneously

Strong customer service skills

Able to work and learn in a fast paced dynamic environment

Ability to prioritise workload and work autonomously.

Excellent attention to detail and accuracy

Proactive and supportive mindset

Excellent written and verbal communication skills

Strong Microsoft Office skills such as Outlook and Excel

Other desirable attributes are:

Some understanding of the Automatic Door, Roller Shutter or Gate Industry

Proven experience in scheduling and coordination

Experience in SimPRO software

This role will suit people who like to work with energy and accuracy. Be highly organised, proactive, motivated, be focused on customer service and efficiency. Your attention to detail is highly regarded.

This position is full time and is based in our offices located at Penrith.

Only permanent residents can be accepted for this position and with an immediate start.

In return, we offer a competitive salary package dependant on experience and qualifications, and focus on your career progression and ensure you are an integral part of our success.

This is an excellent opportunity if you are excited by the challenge of working in a fast pace and busy environment. If you are highly organised, proactive, motivated, be focused on customer service, please submit your application to [email protected]

All applications will be treated in confidence.