About us

Fracks Air Compressors are a local family-owned and operated business that has been supplying and repairing air compressors of all types since 1932.

Our highly experienced and knowledgeable team can supply any size of air compressor for any purpose required.

We are committed to providing the highest quality and reliability in the compressed air industry, backed by the highest levels of customer service.

The opportunity

Are you a proactive, customer-focused professional with excellent communication skills and a passion for supporting a dynamic sales and technical team? At Fracks Air Compressors, we’re looking for a motivated individual who thrives in a fast-paced environment and takes pride in delivering exceptional service. In this vital role, you’ll be the backbone of our customer relationships, ensuring seamless communication, efficient scheduling, and overall satisfaction. If you’re eager to grow your career in a reputable industry leader that values innovation, teamwork, and dedication, we want to hear from you!

We currently have a fantastic opportunity available for a passionate and dedicated Service and Sales Coordinator to join our team, supporting the operations of our head office in Artarmon.

Working Monday to Friday between 7am and 3pm, in this role you will be heavily proficient in the use of SimPRO.

Why join us?

Competitive remuneration - we offer a rewarding and above award salary package with incentives

Great working environment - enjoy working with a relaxed, friendly and close-knit team

Lifestyle focus - we are forward-thinkers who value and accommodate a diverse range of lifestyles

Long-term growth - this is a secure, long-term position with ongoing professional development

Requirements

Unrestricted Australian working rights

Experience with simPRO (desirable, but not a must, as training is provided)

Strong verbal and written communication skills

Excellent organisational skills and the ability to meet deadlines

Minimum of 2+ years customer service experience

Strong organizational and multitasking abilities.

Knowledge of air compressor products and industry standards is a plus.

Ability to work collaboratively in a fast-paced environment.

Key Responsibilities:

Answering Calls & Communication:

Respond promptly to service and sales-related phone calls.

Direct calls to the appropriate colleagues or departments to ensure quick and effective resolution.

Take detailed messages when necessary and ensure follow-up.

Service Coordination:

Schedule and coordinate service appointments with clients and technicians.

Monitor and track service activities to ensure timely completion.

Prepare service reports and documentation for clients and internal records.

Team Collaboration:

Work closely with technical and sales teams to ensure smooth operations.

Provide administrative support to ensure effective team functioning.

How to apply

If you have the skills and experience we are looking for, please click the 'APPLY' button and attach your CV with a detailed cover letter today.