Full Time Role

Brisbane, Sydney or Perth based

Immediate start

This is a great opportunity to consolidate your Insurance Administration skills and work with a fun team in our riverside office in Brisbane’s CBD

About the company:

Resource Super is Australia’s specialist provider of superannuation and insurance solutions for people working in the resource sector. We work with our members to improve their personal well-being and help them achieve their best retirement.

About the role:

Reporting to the General Manager and working collaboratively with key stakeholders you will be accountable for claims and underwriting management of our members. Duties include:

Developing and sending insurance quotes to members.

Managing the claims and underwriting processes including:

Sending members claim packs.

Liaising with members, insurance providers, employers, solicitors etc. to obtain necessary information to lodge claim

Preparing Trustee Submissions, Certificates of Currency, Insurance Acceptance/Decline letters etc.

Maintaining contact with members when on claim and following up all outstanding requirements.

Preparing underwriting cover sheets and submitting insurance requests and personal statements with insurer.

Managing incoming insurance related calls and emails

Preparing Monthly reports

Maintaining records on CRM

About You:

You will have 2+ years’ experience (mandatory) in a similar role within a superannuation fund with a strong knowledge of insurance and the claims process.

You will have excellent communication skills and enjoy building relationships with external stakeholders.

You will be self-motivated, inquisitive, empathetic, and a problem solver.

A working knowledge of Salesforce will be viewed favourably.

For more information on this role contact Nic Clark on 0402 474 897 or [email protected]